How to Get Customers to Seal the Deal?

How to Get Customers to Seal the Deal?

As a salesperson, you're constantly striving to close more deals and increase your sales. And while getting commitment from customers is an important step towards that goal, it's not enough. You also need to get compliance from your customers to truly succeed. In this article, we'll dive deeper into why compliance is crucial and how you can achieve it.

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Let's start with the basics. Commitment is when a customer agrees to buy your product or service. Compliance, on the other hand, is when they follow through on that commitment and actually make the purchase. As a salesperson, your ultimate goal is to not only get commitment but also to ensure compliance.

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So, why is compliance so important? Think about it this way: if a customer commits to buying from you but then doesn't follow through, you're left with nothing but a lost opportunity. That's why getting compliance is just as important as getting commitment.

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Now, let's discuss what customers need to believe to not only commit but also comply. First and foremost, they need to believe in your product or service. You must convince them that your offering is worth their time and money. This means highlighting the benefits and addressing any concerns or objections they may have.

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Secondly, customers need to trust you. Trust is a key element in any sales relationship, and building it from the very beginning is crucial. This means being transparent, honest, and reliable in all your interactions with them.

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Thirdly, they need to believe in the value of what you're offering. Customers need to see that your product or service is worth the price you're asking. You must demonstrate the value of what you're offering and explain why it's worth the investment.

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Lastly, customers need to feel a sense of urgency. If they don't feel like they need your product or service right away, they're more likely to put off their purchase or even forget about it altogether. So, it's important to create a sense of urgency by highlighting the benefits of buying now and any time-sensitive promotions or deals you may be offering.

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Now, here's the million-dollar question: how can you achieve compliance? The answer lies in building a strong relationship with your customers. This means taking the time to understand their needs, addressing their concerns, and building trust. It also means providing exceptional customer service and following up with them regularly.

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"If you want to close more deals and achieve greater success in your sales career, then it's time to focus on both commitment and compliance. By believing in your product or service, building trust, demonstrating value, and creating a sense of urgency, you can get your customers to not only commit but also comply. If you need help with this, we're here to support you. Contact us today to learn how we can help you and your sales team achieve your goals."

Jens Skytte Soerensen

Experienced manager at Novonesis passionate about helping cross-functional teams to innovate in the food sector

1 年

Thank you Henrik Wen?e for your advice to focus on both customer commitment and compliance for sealing deals??

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