How Generative AI Will Transform Marketing
Liben A. Daba
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Here are ten predictions as to how the multifaceted applications of AI - including Generative AI - will transform marketing according to European Business Review
1. Predictive Analytics Will Anticipate Clients’ Desires
?AI-powered predictive analytics will anticipate desires before they are articulated. AI might craft multifaceted client profiles, predicting not just purchasing behaviours, but also emergent needs
2. AI-Driven Content Will Give Birth To Next-Gen Storytelling
?AI might tailor content narratives in real time, adapting to live user interactions. Such content will be based not just on overt actions, but also on underlying subconscious preferences and unspoken sentiments of users.
3. Programmatic Advertising Will Turn Into Laser-Guided Intelligent Outreach
AI will predict what a user might be inclined to explore or need soon, creating a bridge between their current digital context and their unvoiced desires. Human oversight will then be critical to safeguard against intrusive or inappropriate placements.?
4. Hyper-Personalization Will Apply To The Entire Digital Journey
Beyond analysing click-through rates and purchase histories, AI will seek to understand the emotional landscapes of users. To this end, it will draw from nuanced data points like interaction speeds, mouse movements or even biometric feedback, where available
5. Seeing Through The User’s Lens Will Move From Talk To Reality
Advanced visual recognition holds promise for deeply intuitive product recommendations. Beyond recognising products and brands, AI will interpret implicit visual cues from user-generated content
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6. Email Marketing Will Set Conversations, Not Campaigns
I might transform email marketing from broadcast-like campaigns to conversations that feel like a dialogue. Beyond open rates, AI will employ sentiment analysis on user responses. responding with empathetic undertones, chatbots will foster a deeper, more human-like connection without ever saying they understand emotions.
7. Chatbots Will Pave The Way For More Ubiquitous Meaningful Engagement
The allure of chatbots will transcend 24/7 availability. AI-driven chatbots will increasingly capture and understand the emotional undertones of user queries. They’ll discern the unsaid feelings, such as frustration, excitement or confusion.?
8. Voice Will Be the Dawn Of A New Mode Of Digital Interaction
As AI becomes more adept at voice recognition, it will also tap into the unsaid emotional undertones of voice inputs. Firms will then be able to perfectly tailor responses or offers that resonate with a user’s emotional state at that moment, such as hesitation, excitement or doubt.
9. Dynamic Pricing and Market Dynamics Will Tend To Become One
Dynamic pricing may evolve into a living system, mirroring real-time market nuances. AI won’t just track sales and stock. Using a confluence of news, social media sentiment, and other subtle indicators, it will grasp the “mood” of the market and be able to shape pricing accordingly.
10. Sales Forecasting Will Meld Instinct With Insights
While AI will predict market trends, the human touch will infuse these forecasts with grounded realities. The harmonious confluence of AI insights and human intuition promises a future of balanced, robust sales strategies. AI will uncover common threads of buyer hesitation or concerns. Addressing these unvoiced concerns will redefine the sales approach, turning potential losses into wins.