??How Generative AI Will Transform Knowledge Work

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By Maryam Alavi and George Westerman | November 07, 2023

Generative AI can be a boon for knowledge work, but only if you use it in the right way. New generative AI-enabled tools are rapidly emerging to assist and transform knowledge work in industries ranging from education and finance to law and medicine.

Companies are starting to introduce generative AI-powered innovations into their processes, and to promulgate policies on how to use the tools safely. However, there is no need to wait for these externally-imposed changes. You can start now to use generative AI for your own benefit, once your understand and learn to mitigate the associated risks.

Using free tools already available on the web, you can reduce your cognitive load from constantly rising tides of information, while also boosting your cognitive abilities and learning effectiveness. Now is the time to start using generative AI in your knowledge work, and to help your colleagues to use it wisely.

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