How GenAI is Shaping the Future of Knowledge, Learning, and Education Business

How GenAI is Shaping the Future of Knowledge, Learning, and Education Business

Generative AI (GenAI) is redefining the way we create, share, and protect knowledge, offering transformative opportunities in education, intellectual property, and business. As leaders, educators, and innovators, we are at a pivotal moment where AI not only offers efficiency gains but also drives innovation, inclusivity, and the protection of intellectual property. How can we harness this technology in ways that promote meaningful change?

This article explores the real-world implications of GenAI for knowledge creation, inclusivity, and business models, drawing on research and my experiences supporting initiatives at Wiley, board roles, and engagement with universities, governments, students, faculties, and corporates across Asia.

GenAI: A Game-Changer for Knowledge Creation and Learning

GenAI's ability to generate and adapt content quickly is a game-changer in the education space, where creating high-quality, tailored learning materials has traditionally been a resource-intensive task. With AI tools, educators can now create personalized courseware that caters to individual learning styles and progress in real time, enhancing the overall learning experience.

Research from BCG reveals that organizations leveraging AI for content creation and decision-making are seeing significant gains in productivity, some as high as 30%. This productivity boost is particularly valuable in education, where institutions can scale knowledge creation without compromising quality. AI-driven translation and localization tools, for example, are enabling universities to break down language barriers and make education more accessible across diverse regions, especially in underserved communities.

This aligns with the principles I discussed in my Forbes article on promoting knowledge and learning, where I emphasized the need for leaders to adopt innovative technologies to future-proof education.

Supporting New Business Models in AI Licensing

GenAI is creating exciting new business opportunities, particularly in AI licensing. Wiley's AI Licensing-as-a-Service (LaaS) initiative allows publishers and institutions to explore innovative ways to monetize their content by licensing it to AI developers. While this initiative is led by colleagues in the U.S., my role is to support it in our region by identifying potential licensing opportunities across Asia and working closely with publishers to explore how their content can be utilized in AI-driven applications.

There has been strong interest from partners across the region, reflecting the growing demand for AI solutions in content development. These early-stage discussions are paving the way for future collaborations that have the potential to generate significant new revenue streams while preserving the value of core intellectual properties.

This approach offers a promising model for businesses looking to safeguard traditional revenue while embracing new opportunities. As highlighted by the World Economic Forum, leveraging AI for business model innovation is essential for organizations aiming to stay competitive while managing the risks associated with intellectual property rights.

At the same time, protecting these rights is critical. With AI's ability to train on vast datasets, safeguarding intellectual property has become a pressing issue. The Association of American Publishers (AAP) has taken a firm stance against the unauthorized use of copyrighted works in AI model training. Ensuring that content creators are compensated fairly is essential as we continue to explore the potential of GenAI.

Enhancing Inclusivity and Equity in Education

One of the most promising aspects of GenAI is its ability to promote equity in education. AI-driven tutoring systems provide personalized learning experiences, offering tailored support to students in real time. This can help bridge educational gaps by making high-quality education accessible to a wider range of students, regardless of their geographical location or socioeconomic background.

A Harvard Busineess Review article highlights the role of AI in creating personalized learning environments that help close the gap between privileged and underserved students. This is especially relevant in developing Asia where access to resources is limited, and AI can serve as a tool to democratize education.

However, inclusivity must go hand-in-hand with maintaining academic integrity. As GenAI tools become more widespread, concerns around plagiarism and the misuse of AI technologies are growing. Wiley 's 2024 Academic Integrity report stresses the need for clear policies to ensure that AI is used ethically in educational settings, preserving the value of academic achievements.

Boosting Organizational Productivity Through AI

Beyond education, GenAI is reshaping how organizations operate. By automating routine tasks, AI enables teams to focus on strategic, high-value activities. According to a McKinsey Global Institute report, AI could automate up to 45% of workplace activities, driving efficiency and innovation.

At Wiley, we are using AI to streamline content workflows and optimize operations, allowing teams to deliver faster results while focusing on tasks that require human insight and creativity. This shift from routine work to value-added initiatives will define the future of productivity in AI-augmented organizations.

Vision: A Future Fueled by Knowledge, Innovation, and Inclusivity

The future of Generative AI holds unprecedented promise—not just for automation, but for transforming the way we learn, create, and collaborate. Imagine a world where every learner, regardless of their background, has access to personalized, high-quality education tailored to their needs. A world where knowledge flows seamlessly across borders, breaking down language and geographic barriers. GenAI has the power to turn this vision into reality, democratizing education and making lifelong learning accessible to all.

In the business world, the opportunities are equally exciting. Companies will leverage AI not just to streamline operations, but to unlock entirely new business models—allowing them to scale ideas and creativity in ways never before possible. By collaborating with AI developers and licensing content to fuel the next wave of AI innovation, businesses will play a pivotal role in shaping the future of knowledge creation.

This future is one where innovation and ethics go hand in hand. As GenAI grows more integrated into our lives, protecting intellectual property and promoting equitable access will be critical to fostering a thriving, inclusive global economy. Leaders must balance the potential of AI with a commitment to fairness, transparency, and accountability. My experiences—whether in my work supporting Wiley’s LaaS initiative, as a board member focused on copyright and licensing, or as a mentor—reinforce that leadership in AI is not just about technology; it’s about creating systems that benefit all stakeholders, from creators to consumers.

Conclusion: Shaping the Future of Knowledge and Learning

The future of GenAI is not just about automation; it is about enhancing knowledge creation, improving inclusivity, and driving new business models. As I have discussed in my Forbes articles, leaders must focus on the ethical use of AI and the protection of intellectual property to foster sustainable innovation.

As we continue to explore AI’s potential, the lessons from my work with Wiley and my roles in the Copyright Licensing and Administration Society of Singapore and other educational initiatives underscore the importance of using AI to create a more equitable and knowledge-driven future.

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Dr Ethel Agnes Pascua- V.

Commissioner @ PH Commission on Higher Education | Chair, TWG on Lifelong Learning

2 周

Congratulations!!! This is a good reference for us working on access and equity. Cheers!

Satoshi Saito

Former Chairman of Kirihara Shoten

4 周

Well said, Chor Meng! An exciting era lies ahead for publishers with clear visions, but it will be a challenging one for those without!

Chor Meng Tan

Senior Director at Wiley Asia (NYSE:WLY); Council Member, Singapore Manufacturing Federation; Board Chair, Centre for Corporate Learning; Board Member, Copyright Society; Committee Member, 10x1000; Mentor, NTU; EMBA

1 个月

Thank you all for the thoughtful interactions here! At Wiley, our AI Principles prioritize Human Oversight, Trustworthiness & Transparency, Safety & Fairness, and Governance & Accountability. These pillars guide us as we build AI-driven tools that responsibly support educators and learners. We’re always aiming to enhance educational impact while safeguarding user trust. I’d love to hear your thoughts: How do you see AI principles like these influencing the future of education and learning?” Wiley AI Principles: https://www.wiley.com/en-ca/terms-of-use/ai-principles Nakul Ghai

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Andrae Tan

Student at University of Bradford

1 个月

Inclusiveness and equity in education is critical as wealth gap is widening. Enjoy reading your article.

Ashton Tan

Passionate about education, technology and entrepreneurship

1 个月

Insightful article - thank you for sharing!

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