How frequent are your client reviews?
Joanne Manville
Virtual EA supporting charities and small businesses | Have more time to create greater impact | Charity Trustee UK Outstanding VA 2019 & 2020 | theindispensary.co.uk | 07814 218142
Hi there!
What a glorious day it has been today here in Devon, I hope that wherever you are it's been lovely too!?I have had a few moments enjoying the sunshine in the garden today but today has mainly been about client reviews.??
As part of our onboarding process, we have a review call with each client three months after we start supporting them, to review what their goals were, how we are progressing against those, how they are getting on with their Lead VA and anything else they want to discuss with us.?Today's calls have been as lovely as the weather and have left me grinning from ear to ear - this is why we do what we do, comments like 'my VA is dynamic' and 'I could not be delivering what I'm delivering without you'.??
Do you build client reviews into your processes??It's so important to find out what's going well and what isn't.?Part of that is making sure you are working with people who are aligned with your values, as you'll read in this week's blog ....
On the blog
Let’s start with the obvious here. It might appear counterintuitive to list the reasons we may not be a good fit for you and your business, but here at Joanne Manville Virtual Assistance, we value honesty and integrity, so why not lay our cards on the table?
Hiring a Virtual Assistant is one thing, but to really get the best from your working relationship, as well as gain positive results, both parties need to be upfront about their expectations and boundaries.
Hiring a VA is an investment, but only so if the working relationship is sound. The whole point of working with a VA is to allow you to free up time to focus on tasks of strategic importance to your business, giving you peace of mind that the necessary background tasks are being taken care of. But it’s all about being right for one another!
So with that in mind, here are 5 reasons we may not be right for you.
The added value working with a Virtual Assistant can bring
领英推荐
30 ways to use a Virtual Assistant video series
It's the final video in the series (well, almost) and this is a special one, and often not something that people think about when hiring a VA for the first time.?Working with a VA is not 'just' about getting stuff done, although that's clearly a big part of it!?It's also about the intangible things we can add.?
Check out this?week's video ?on Added Value?or?download the full resource .
Next time I have something to share with you which will (hopefully) make you smile.?Watch this space!
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There will be no newsletter from me next week as I'm heading away for a long weekend in a converted train carriage with my husband (without our daughter!) so I'll be back again with more useful content the following week.??
Until then, have a fantastic weekend and week ahead.