Fostering lasting psychological safety is indeed crucial for creating a productive and innovative work environment. Here are some strategies to help cultivate and reinforce this climate:
- Respond Appreciatively: When new hires raise issues or make mistakes, respond with curiosity, support, and gratitude. This positive reinforcement helps maintain and deepen their psychological safety.
- Encourage Interpersonal Risk-Taking: Frame work as complex and uncertain, emphasizing that mistakes are part of the process. This sets the expectation that speaking up about issues is beneficial for everyone.
- Ask Questions and Listen Attentively: Show appreciation for ambiguity and uncertainty by asking questions and listening carefully. This fosters a culture of openness and continuous learning.
- Model Vulnerability: Leaders should model vulnerability by admitting their own mistakes and uncertainties. This sets a powerful example and encourages others to do the same.
- Provide Regular Feedback: Constructive feedback helps employees understand their progress and areas for improvement, reinforcing that their contributions are valued.
- Create Inclusive Spaces: Ensure that all team members feel included and respected. Diverse perspectives should be welcomed and valued.
- Celebrate Efforts and Achievements: Recognize and celebrate both efforts and achievements. This reinforces a positive environment where employees feel safe to take risks and innovate.
By consistently applying these strategies, you can create a supportive environment where psychological safety thrives, enabling your team to perform at their best. How do you currently foster psychological safety in your team?
This tip is adapted from “Research: New Hires’ Psychological Safety Erodes Quickly,” by Derrick P. Bransby et al.
