How FoodBot Helped Pastini Boost Profits, Simplify Operations, and Deliver Faster Service

Luis, the owner of Pastini, a personalized Italian cuisine restaurant in Puebla’s La Paz neighborhood, knew that efficiency and customer satisfaction were key to scaling his business. From day one, he integrated FoodBot into his operations—and the results speak for themselves.

1. Maximizing Profits with a Commission-Free Online Store ????

With FoodBot, Luis set up his own online store, offering delivery at the same prices as his restaurant—no commissions, no hidden fees. Customers loved the transparency, and the numbers backed it up: Pastini now sells more through its online store than on major platforms like Rappi and Didi Food.

This approach didn’t just protect profits; it increased the average ticket size and improved customer retention. Luis’ clients value the seamless experience and continue to reorder. ??

2. Real-Time Menu Updates Across All Platforms ????

Managing inventory and menu updates across multiple platforms can be time-consuming—but not with FoodBot. Luis can update his menu in seconds through FoodBot’s centralized dashboard.

Whether it’s adding a new dish or temporarily marking an item as unavailable, the changes reflect instantly across his point of sale, online store, and delivery apps like Uber Eats, Rappi, and Didi Food. No delays, no confusion. Just efficiency at scale. ??

3. Shorter Lines, Happier Customers ??♂??

With only one checkout counter, Pastini faced challenges during busy hours. Thanks to FoodBot, Luis and his staff now take orders directly on tablets or phones, skipping the line and reducing wait times. Customers get their orders faster, and staff can handle higher volumes without sacrificing service quality. ??

Key Takeaway

FoodBot has transformed the way Pastini operates, helping Luis focus on what he does best—delivering exceptional, personalized meals. From higher margins to streamlined operations and better customer experiences, FoodBot isn’t just a tool; it’s a growth partner for restaurants ready to scale.

Ready to take your restaurant to the next level? Let’s talk about how FoodBot can make it happen. ??