How NOT to Follow Up on an Email

How NOT to Follow Up on an Email

I hope you’re not making this common mistake when following up on an email you sent:

“I’m just calling to see if you got the email I sent you?”

While this may sound like a reasonable way to follow up after sending an email, do you see how you’re providing your prospect with the perfect stall?

How many times you hear:

“Ah, when did you send it?”

Or

“I haven’t had time to look at it yet.”

OR

“Who are you again?”

If any of these blow offs sound familiar (and I’m sure you can come up with a few of your own), recognize that you are to blame for them because of how you’re following up.

The best practice way is to assume your prospect received it and even glanced through it. Here is a much better way of following up:

“I’m sure you received the email I sent on (date), and probably went through it a bit. Question: How do you see our services matching up with what you’re looking for?”

You can adjust this to fit what it is you’re selling, but the point is not to give your prospect an out, but rather, to assume they received and read through it.

Try using it this week and watch your engagement level rise!

要查看或添加评论,请登录

Mike Brooks Mr. Inside Sales的更多文章

  • Best Way to Open a Closing Call

    Best Way to Open a Closing Call

    Want the best way to open your closing presentations? Some reps have an entire presentation planned in advance, and…

  • Assumptive Questions: The Quick Way to Improve Your Selling Skills

    Assumptive Questions: The Quick Way to Improve Your Selling Skills

    If you would like to instantly improve your selling skills—and so your open and close rate—you can do so by taking just…

  • “How Are You?” Ask It—Or Not?

    “How Are You?” Ask It—Or Not?

    If you have followed me for a while, you may know that my opinion on whether to ask a prospect, “How are you,” has…

    1 条评论
  • Your Prospect Has All The Answers

    Your Prospect Has All The Answers

    Who do you think knows why your prospect buys? Who do you think knows when your prospect is going to buy? Or who they…

  • How to Handle the Email Blow-Off!

    How to Handle the Email Blow-Off!

    What’s the number one blow off prospects use these days? “Can you email that to me?” If you think about it, that’s the…

  • 3 Interviewing Mistakes to Avoid!

    3 Interviewing Mistakes to Avoid!

    Have you ever interviewed for a job you really want, thought your interview went well, and then didn’t get called back…

  • How to Handle, “I Want to Think About It.”

    How to Handle, “I Want to Think About It.”

    Ah, the amorphous, “I want to think about it . .

  • How to Handle, “We’re Already Working with Someone.”

    How to Handle, “We’re Already Working with Someone.”

    I don’t know why sales reps still have trouble handing this typical blow off. They know it’s coming; they get it daily…

  • Overwhelmed With Your Goals? Do This!

    Overwhelmed With Your Goals? Do This!

    Happy New Year! Overwhelmed by all your “to-do” goals? If so, then take a tip from Brian Tracy and do this: Make a list…

  • Three New Year’s Resolutions for Improved Sales

    Three New Year’s Resolutions for Improved Sales

    2024 is just around the corner. What are your plans to make this your best year in sales ever? Here are three things I…

社区洞察

其他会员也浏览了