How to fix FIRST IMPRESSIONS
Susan Ibitz
??Working on the humans that grow your business | High-performance Human Behavior training- I teach corporations & employees how to hack into humans using Behavior & Persuasion |Behavior Economics
A week ago I told you about the good news that- first impressions are not about you- the bad news is also that first impressions are not about you-
HOW YOU FIX THIS???
Look for ME 2 [no the movement, the emotion]. We like people like us.
Look for common ground, some times something so simple like food, sport or even the same enemy, can solidify connections.
“The enemy of my enemy is my friend. Sun Tzu” GOD I learned so much about this in Politics!!!
WARNING !!!
A weird situation can fix problems
I was giving a training to a Financial institution in New York, I worked on that training opportunity for months, I bothered every contact I had in Linkedin and my rolodex to make it happen.
The only woman in my class was DRIVING ME CRAZY. She called me a waste of her time, questioning every example, even asking me about how I knew about language if I had an accent.?
I kept calm, but inside, I wanted to punch her in the face [remember, think about it but never do it]. After my lunch break, I went to the bathroom to wash my hands; guess who was there too. YES HER!!!??
She went to one of the stalls, and guess what? Her phone fell in the toilet when she was fighting with her nanny to pick up her son from school as her husband was in a meeting, and she couldn’t leave either.
I heard her cursing and cursing. I grabbed my phone and I passed it under the door and said, use it, this is my password. I will be in class, see you later, good luck.
She stopped me after class and asked me, “why I was nice with her”, I told her “you where a Bi*** at my class, and in the bathroom I understood that I can be a better person than you where with me”.
Long story short, 15 years later, we get together 1 time a year for a weekend- She is one of my best friends………………………………[I have pics, but I can’t share it? LOL]
Conclusion:
"Never judge the book for the cover, always read the first chapter"
Be nice, it is FREE =) - Relationships are priceless.?
Susan Ibitz?
??Don’t wait for your competitors to call us; call us first.
??Ready to make a change- Book a discovery call with us.
Working on the humans that grow your business | Human Behavior Expert, I teach corporations & employees how to hack into humans using Behavior & Persuasion. I work with Pharma | Finances| Banking | Insurance| Sales| AI - Language & Behavior Prompt Engineer?
Top 1% San Francisco Realtor for Homebuyers & Sellers. True friend & ally, devoted to your financial well being & happiness. YouTube & podcast host at RealEstateTherapy.org. Speaker on how real estate enhances lives.
1 年Susan Ibitz -WLPI-BA-SCAn-CFR III-MBTI Part II of previous comment... So, I emailed her back, apologized if it affronted her, then pointed her to the poem where those words appeared. I gave her lots of face-saving space and was kind and compassionate. After all, very few people like getting marketing postcards, right? She replied and thanked me for how gracious I was given HER tone and attack. A year later I sold her condominium and we are now fast friends. Hooray! #sales?#training?#firstimpressions #sanfranciscorealestate
Top 1% San Francisco Realtor for Homebuyers & Sellers. True friend & ally, devoted to your financial well being & happiness. YouTube & podcast host at RealEstateTherapy.org. Speaker on how real estate enhances lives.
1 年Susan Ibitz -WLPI-BA-SCAn-CFR III-MBTI Thanks for this. And I LOVE the illustrative graphic. First impressions are everything, for ill or good, as I've found in my work as a Realtor. I really appreciate your example of how to fix a first impression. It's certainly worth doing, because you never know what rewards we'll reap as a result. A quick anecdote from my experience: A recipient of one of my marketing postcards emailed me out of the blue, taking umbrage at my use of a T.S. Eliot quote. ("Home is Where One Starts From") How dare you attribute something like that to T. S. Eliot, she wrote. I'm an expert on Eliot and Eliot never said such a thing and you should realize that some of the people who receive your cards are intelligent and literate and can see right through you, etc. etc. etc. Naturally, my first reaction was to be pretty angry. Then I panicked about my use of the Eliot quote and consulted my book of his poetry to find it. Indeed, there it was... running out of room so posting a second comment. #sales?#training?#firstimpressions
Trial Strategy Development Expert | Strategic Advisor at Kingma Trial Strategies
1 年You definitely help companies grow their business. You also help people understand themselves and those around them in a very effective way. I have learned so much and your insights have translated into many different aspects of my life. Thank you!
Pioneer in dementia coaching and creator of the first business model of dementia care; I am a master dementia coach, a global Dementia Alchemist, author, keynote speaker. Visit me at ICAcares.com/
1 年Best to approach with no expectations. Expectations limit us and sad when they are not met. Secret to happiness is to have no expectation of people, things, and places. www.DementiaCarePartnership.com
Empowering Teams through Creative Business Development
1 年Kindness costs nothing! Great example of rising above, thank you for sharing!