How To Find The Right Sources For Products Distributor?

The right source for the products you buy is always the company that manufactures the product. But sometimes, you are not able to connect to the company directly.

Various Reasons May Be -

1. You don't have a contact number
2. You are not confident that what to ask for when you call a number you have.
3. The company sales representatives have discouraged you to call.
4. Your quantities are not enough that the company will entertain you directly.
5. The customer support team does not respond well to your query.
6. The customer support number is not reachable on the product label.

Here are some tips we do at ASL which you can also suggest to other companies, products of which you sell -

1. QR CODE on each label that cannot be replicated and scanning it shall take you to the company page, which cannot be duplicated. This way you know that the product you have bought is genuine
2. Any of our channel partners can WhatsApp on the customer care number provided, where every query is responded to within 1-2 working days max.
3. A dedicated secondary sales support team ensures that even if the customer is not buying from us directly, he still has a contact number where he can clarify his concerns.
4. The secondary team also takes orders on behalf of the distributor, just like a field salesman, BUT from the office, who ensures that you are buying from an authorized distributor only and at a fair price.
5. We also encourage our distributors to share feedback on their experience with us with every order and delivery.

Hope this helps but simply the best way to source is through the company directly or through its authorized distributors.

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