How Filipino telehealthcare professionals are taking the world by storm

Telehealth is a remote care delivery model that uses telecommunication technology and electronic information for improving health outcomes for both patient and provider. It connects people with doctors online through video calls and other services instead of physically visiting them.

Doctors prescribe medicines and treatments which can be delivered to the patient's doorstep without direct contact. In this way, telehealth helps patients access medical care when they are unable to see their healthcare provider in person.

With telehealth, people can save time and money by not having to travel or wait at hospitals. You can also avoid possible exposure to other diseases by staying at home. These days, people are using telehealth more often as a way to protect themselves from COVID-19, which is why telehealth has become so popular during the pandemic.

The rise of telehealthcare

The COVID-19 pandemic has made an unprecedented impact on the global healthcare sector. The rising number of patients has forced hospitals, clinics, and healthcare centers to accept the new normal as a way to meet with their patients.

Telehealth has now become a part of regular healthcare service, and it has even become more popular than ever before.

?In the past few years, telehealth services have seen a surge in popularity as a result of the pandemic. As people stay indoors to avoid the risk of infection, many are turning to telehealth options for their medical needs.

?Telehealthcare is especially helpful for those who are most at risk of contracting COVID-19 or other serious diseases, such as elderly patients and people with compromised immunity. For many people, telehealth is now the only option for receiving care outside of an emergency room.

?Telehealth services range from consultations with a doctor over video chat to home monitoring devices like scales, thermometers, and blood pressure cuffs that send health data to your healthcare provider.

How telehealth is here to stay – way past the pandemic

The pandemic may pass, but the need for telehealthcare will still remain.

?Telehealth is a reliable way to provide healthcare services and connect people with their doctors. The healthcare industry is constantly evolving and it's important for patients and providers to find new ways to deliver care.

?Telehealth is a rapidly growing industry. In fact, we can consider telehealth as one of the fastest-growing healthcare industries in the world. A report by McKinsey stated that the total venture capital investment into the digital health space in the first half of 2021 alone totaled $14.7 billion – a huge spike compared to 2020’s $14.6 billion overall.

?The same report noted that from 11% of healthcare providers using telehealth in 2019, a whopping 76% are now interested in this model moving forward.

The benefits are clear to all. Plus, the sector helps provide many job opportunities for global talents. Arguably, the Philippines provides the best telehealth staff for many healthcare providers around the world.

How Filipino telehealthcare professionals are taking the world by storm

The Philippines is fast becoming a viable alternative to traditional service providers. This is especially true in the field of telehealthcare, where Filipino telehealth professionals are taking the world by storm.

?Every day, more and more Filipino nurses, caregivers, and doctors are being hired by global telehealthcare providers and Business Process Outsourcing firms. This is a testament to the professionalism of the country's healthcare workers, who are highly sought after for their talent and work ethic.

?Aside from being world-class nurses, caregivers, and medical assistants, Filipino healthcare professionals are set to further take over the global industry through telehealth.

Advantages of hiring Filipino staff

Healthcare is growing, and so is the need for healthcare professionals. Though developing technologies have allowed for remote services to be provided, this does not replace the need for onsite staff. Instead, it simply creates a more global market for hiring staff.

?As such, global firms continue to choose Filipino telehealth professionals over other applicants because of the unique skills required for this kind of job. The most sought-after employees in telehealth tend to be bilingual or multilingual, as they can work with patients in a range of languages.

?Further, here are other reasons why global companies are leaning towards hiring Filipino staff:

High level of education and training

A large percentage of Filipinos have completed at least some formal education, and the healthcare profession is often seen as a prestigious career choice in the Philippines.

?Hospitals and clinics are well-equipped with state-of-the-art facilities and technologies, and many hospitals are equipped with international accreditation professionals, too.

?The country’s healthcare system also boasts of stringent standards, and Filipino nurses are experts in their field. The country has one of the largest pools of nurses in the world, and they have been trained by some of the best nursing schools anywhere. They have experience in a wide range of fields, including emergency care and psychiatric nursing, which means they can adapt quickly to any situation and provide exceptional service to all types of patients.

Because they're so adept at following industry protocols and standard processes, they'll be able to hold their own with any patient who calls in or logs on seeking help—and they'll do so with a friendly attitude that will reflect positively on your services.

Hospitality and positive attitude

Filipinos have a positive attitude towards work and they tend to make the most out of their working experiences. They also do not hesitate to learn new things that will aid them in performing their assigned duties more efficiently.

?Filipinos have an innate curiosity and love of learning that makes them excel in school and throughout their lives. They are quick learners who can adapt well to different environments or situations, as well as master new skills in no time.

?In addition, Filipinos have a warm working relationship with the rest of their co-workers which creates a harmonious working environment. They enjoy making friends with people from other cultures, which allows them to establish professional rapport with people from all backgrounds.

Impressive English proficiency

Another reason why telehealth providers hire Filipinos is because they are known for having excellent communication skills.

? They are able to converse with patients from around the world with ease, which makes them an asset to any team. Their ability to speak English fluently also makes them an ideal choice for global firms looking for medical staff.

Cultural affinity

The Philippines shares a rich heritage with many of the countries that hire Filipino talent. Its history as a colony of Spain and later as an American territory has shaped the culture into one that Westerners feel comfortable in.

?You may also find that your Filipino staff will be well-versed in Western culture simply through their exposure to western media and entertainment, which can give you an edge when it comes to communicating with patients who want to feel understood.

?Telehealth providers will find that hiring Filipinos is a natural advantage when it comes to streamlining workflows and building great relationships with both patients and clients alike.

Outsourcing to the Philippines: How to get started

Outsourcing to the Philippines has become a common practice for many companies. It's not just because of the lower cost of labor, but also due to the several benefits that outsourcing can bring to your business.

?VisayaKPO is an outsourcing provider with 800 + Healthcare and BPO professionals in two offices in the Philippines and soon to come Las Vegas Nevada office. They offer staffing and recruitment services to global companies who need it. As a proudly-Filipino organization, Visaya KPO has established its values and processes through a culture of ‘malasakit’, or caring. We build customized packages, lasting strategies, and top-notch customer experience.

If they're looking to hire Filipino staff, it's better to seek the help of a trusted BPO provider like VisayaKPO to ensure success. Reach out for a 30-minute, no-cost consultation today.