How Field Force Automation Transforms Fincorps’ Sales & Operations
Are Your Field Sales Agents Truly Working?
Delayed visits, misreported sales, and endless follow-ups draining you? Manually managing field teams in NBFCs, DSAs, or financial services without real-time visibility is risky. You lack live updates on sales, collections, or verifications, leading to:
? Zero accountability—no proof of customer visits.
It’s time to ditch manual methods and embrace field force automation software. Let’s explore Fincorps' challenges and how automation transforms sales, accountability, and efficiency.
Current Challenges Faced by Fincorps (Time to Act Now!)
1. Poor Communication With Field Teams
Managing a dispersed workforce of insurance agents or loan agents often leads to communication gaps. This happens as managers have no clue of their agents’ whereabouts. They track them manually via phones or WhatsApp. This impedes branch officers and managers from reviewing every progress or communicating with field teams for important instructions.?
2. Field Data Accuracy and Integrity - umm…Questionable?
Field agents are often responsible for visiting prospects, and collecting a wide range of client data, from loan applications to service requests. Ensuring that their visits are true and on time and the collected data is accurate – this is another challenge.? Any discrepancies in data can result in financial losses or regulatory issues.
3. No Track of Field Performance ?
Tracking and evaluating the daily, on-the-moment performance of field sales agents can be difficult without the right tools. Managers often wait until the end of the day, week, or quarter to assess their teams’ productivity and progress.?
Not having up-to-the-minute monitoring results in inefficient allocation of resources, lowered productivity, and sometimes even missed targets.
4. Lack of Regulatory Compliance
Financial institutions, be it NBFCs, DSAs, or MFIs, all are subject to strict regulatory requirements regarding documentation, customer interactions, and data security. Ensuring that field agents adhere to these regulations while performing their tasks is a persistent challenge, especially when relying on manual processes.
How TrackoField Helps in Overcoming These Challenges
TrackoField, powered by geospatial technology, is a robust field force automation solution with specialized modules designed to tackle challenges faced by banking, NBFCs, and finance leaders.
1. Digital Job Scheduling & Task Allocation
TrackoField comes with a powerful shift scheduling and task allocation module. This helps managers to quickly align and share daily to weekly sales targets or client visit schedules.?
Moreover, they can even review every agent’s tasks, sales, or visits as it is completed, live on a map. Also, they can even review the timeline of each task. This helps decipher the actual travelling hours, and time spent at visits or overall breaks.
Such visibility even lets managers assign urgent tasks with so much ease.
2. Real-Time Field Sales & Activity Tracking
TrackoField ensures accurate and real-time data capture from field sales or verification agents. It actionably gathers field teams' location data with smart street view and task status updates. It clearly defines each agent’s daily itinerary with the timeline. This includes total hours spent with clients, overall commute, idling, and periods of breaks.
As the sales are closed on the field, managers get notified of their quantities in their smart analytical dashboard. This keeps managers in the loop of every agent’s daily activities and daily progress.?
3. Field Travel & Other Expenses Claims Management
TrackoField is efficient at handling all the on-field expense claims made by sales agents. It allows easy collection of on-field expenses incurred for fuel, food, stationery, marketing collaterals, brochures, or else.
Agents can simply lodge their expenses with valid invoices as proof. Managers can review them and set a hierarchy of approvers in the software to keep a strict check process.?
4. Field Sales Management
TrackoField streamlines field sales for NBFCs, DSAs, and MFIs with real-time tracking, automated visit verification, and digital customer & sales data reporting.?
It provides visibility on total clients, memberships, and loan sales data over a unified dashboard. Managers can also review top agents who contributed the most to the sales goals. Every agent’s individual visits, pitches, and sales volume are clearly visible to review.
5. Geo-verified Attendance Marking?
More than just sales, knowing the availability or attendance of agents at task sites is equally important. The software offers a geofenced attendance management system. Allowing agents to clock in or clock out only when they are at geofences client sites.?
They cannot check in from far off or maybe their home locations. This helps bring clarity in that agents are following the schedule and making daily visits as asked.
What More You Get With Us
Experience what’s more over a free demo!
Types of Fincorps That Must Use Field Force Automation
TrackoField’s Field force automation software is trusted by financial product-selling companies whose vision is sustainable growth.
TrackoField helps these companies improve their field operations, increase productivity, and enhance customer satisfaction.
Field Force Automation Let Fincorps See the Big Picture!
Fincorps giants who chose field force automation software see big impacts that drive their teams’ efficiency and growth potentials.
They Saw:
Final Thoughts!
Field force automation is vital for NBFCs, DSAs, and microfinanciers. In one go, it can solve all the operational inefficiencies, and remove communication glitches.
?TrackoField is the name you must believe in. It’s your gateway to achieve surveillance on your field sales teams, their activities, and sales.?
If you have been struggling with poor communication with agents, lacking clarity on daily visits, pitches, applicants & sales, you must choose field force automation software.