How ERP for GCC Empowers Global Capability Centers (GCC)

A Global Capability Centre (GCC) is a dedicated offshore unit set up by a multinational company in another country with an abundant talent pool and favorable economic conditions (such as India) to outsource its specific business operations — IT, manufacturing, research & development, and accounting, just to name a few. It is also known by other names such as Global In-house Centre, and Global Technology Centre.

According to a news report published in Money Control, India currently hosts over 1700 GCCs that employ over 19 million people. In FY2024, the industry witnessed a 40% surge in its export revenue amounting to $65 billion, compared to the preceding year. It is expected to reach $99 billion by 2030, and the number of GCCs is expected to increase to 2100. GCCs play a crucial role in India’s employment generation, wealth creation, and economic development.

What is an ERP for the Global Capability Centers (GCC)?

ERP for GCC is a data-driven solution that addresses the unique operational challenges faced by the GCC industry, and provides a comprehensive set of features from process optimization, project planning, inventory tracking, resource allocation, budgeting, and forecasting, to service management.

ERP Software plays a critical role in the growth and success of the GCCs. It empowers decision-makers with a holistic view of business operations, instant access to critical business processes, accurate sales tracking abilities, and efficient supply chain management.

Distinct Features of the ERP for Global Capability Centers (GCC)

Accounting Software for GCC will help you capitalize on the rapid expansion in the GCC and secure your position for sustained growth.

Here are the distinct features of the ERP for GCC:

1. Customer Relationship Management

The CRM System builds a comprehensive database of your customers. It allows easier tracking & management of service records, transaction history, and consumer preferences to nurture existing relations and generate recurring revenue & cross-sales opportunities.

2. Unified Operations

ERP for GCC provides a centralized platform of information management that consolidates information from different sources. It can be especially useful if you’ve multiple business units at different locations. It will allow seamless data sharing between each unit.

3. Multi-currency Capabilities

Do you have multiple business units located across different parts of the world? If so, your ERP’s multi- multi-currency capabilities can be a great help. Your ERP will auto-convert transactions from the foreign rates to your base currency and help maintain accurate books of accounts & reduce conversion errors.

4. Global Regulatory Compliance

One of the biggest challenges faced by global companies is that of local regulatory adherence. ERP streamlines financial tasks according to local laws and compliance protocols to enhance accuracy, reduce the potential for errors, and maintain audit trails.

5. Inventory Tracking

The Inventory Management System actively monitors your inventory levels and automatically alerts you whenever it reaches a certain threshold. ERP implementation brings better accuracy in the inventory counts, eliminates human errors, and reduces the potential risks of stock-outs & excessive stocks.

6. Data Analytics

Enterprise Resource Planning software converts vast amounts of data into short actionable insights that drive smart & informed decision-making and shape your growth journey. For example, Manufacturing ERP Software empowers manufacturers with intuitive charts, reports & customizable dashboards to accurately predict demand for their products.

7. Sales Management

The Sales Management System plays a critical role in tracking & boosting the effectiveness of the company’s marketing campaigns. It provides critical tools required for optimizing sales performance and anticipating & generating revenues.

8. Invoice Generation

ERP for GCC deeply integrates with your company’s accounting systems. It automates invoice generation irrespective of whether you use single or multiple billing methods. For example, food producers use ERP for food industry to automate the billing & invoicing to retailers, wholesalers, distributors, and final consumers.

9. Supply Chain Management

ERP for Supply Chain Management provides deep insights into the entire process from the procurement of raw materials and quality control to final delivery to the consumers. It enables you to identify inefficiency at every stage, gain efficiency throughout the supply chain operations, and provide a superior customer experience.