How an Entrepreneur Revolutionized His Healthcare Business. Get on that roller coaster and learn about outsourcing.

You know that feeling you get when you see a really cool roller coaster? It’s kind of intimidating but exciting at the same time. You see people lined up for hours, waiting for their turn, and you hear screams of delight. It makes you want to try it. Next thing you know, you’re strapped in the front seat. You feel terrified, but you know it’s going to be awesome.

Outsourcing is kind of like that. It’s a little bit daunting at first—you’re unfamiliar with the process, you don’t yet know how well a virtual assistant might work with your team, and you’re worried about the time difference. But deep down inside, you know it’s gonna be one heck of a ride, one that’s only going up from here.?

The story of one business owner

Let me tell you a story about Chip Dodd, a good friend of mine and the owner of a healthcare business who learned about outsourcing at one of our EO (Entrepreneurs’ Organization) workshops. Initially, his management team was skeptical about integrating a virtual assistant (VA) into their team. They worried about team synergy and effectiveness. However, he took the plunge and hired his first VA, Kath, for personal and executive tasks. Kath’s outstanding performance not only impressed Chip but also won over his management team. As part of their strategy to reduce redundancy and enhance efficiency, they expanded their VA team.

Chip saw the roller coaster, bought a ticket, and is now enjoying the ride. Starting with one VA in 2019, his company now relies on eight VAs handling various functions across their business. Now, I don’t want you to miss the ride. If you’re someone like Chip, I encourage you to strap on a seatbelt and enjoy the ride of rising business productivity.

What a VA can do for you in home healthcare

One of several things that hold entrepreneurs back from riding the VA roller coaster is not knowing what tasks they can delegate. To give you a better idea about the range of those tasks, here are some functions you can ask a home healthcare VA to do for you:

Track benefit hours: A virtual assistant can monitor and record employee benefit hours on a? regular basis. This can help ensure that employees receive their entitled benefits and that the organization complies with labor laws and internal policies.

Clean up and deactivate applicant files: A virtual assistant can also organize and deactivate applicant files. This helps maintain data integrity, keeps record-keeping efficient, and ensures that only relevant and active applicant files are accessible, thus improving data management and the overall organization of applicant information.

Audit documentation and QuickMar: Need help with auditing? A virtual assistant can review and evaluate documentation and QuickMar (medication administration record) entries. This process ensures accuracy, compliance, and the highest standard of care within healthcare and medical settings.?

Manage employee files in OneDrive and ClearCare profiles: A virtual assistant can organize, update, and maintain digital records of employees within the OneDrive and ClearCare platforms. This can help ensure that personnel information is accurately recorded, easily accessible, and compliant with organizational and legal requirements.

Create company newsletter: Finally, a virtual assistant can develop regular publications that share updates, news, and valuable information about the organization with employees, clients, or other stakeholders. This can strengthen relationships with clients, promote the company’s culture and values, and ultimately contribute to its success and reputation.

This is just a sampling of the many tasks that you could delegate to your VA. Now that you know the functions, you’re ready to hire your first VA. The only thing that’s left for you to do is decide what type of VA you want, and you’re good to go.

Don’t you think it’s time for you to get on that roller coaster? Managing your home healthcare business is about to get a whole lot easier, and the ride is just going to get better from here. Yes, it’s a little scary, but can you hear that? Those aren’t screams of terror; they’re shouts of delight.

Original Article: https://www.inc.com/brad-stevens/how-an-entrepreneur-revolutionized-his-healthcare-business/90997989