How to enquire if you are a new customer

In this article, Mobile Mini UK shares what to expect from your first conversation with our team and how we ensure the best and most cost-effective solution, always.

Who should I get in touch with?

First things first, if you are looking for secure storage containers and portable accommodation solutions, congratulations, you are in the right place.

Mobile Mini UK has maintained a long-standing reputation for high-quality industry performance by providing bespoke solutions to individual customers and never taking a one-size-fits-all approach. That’s why when you?give us a call, drop us a message or pop up on live chat, you will speak to a member of our expert?Inbound Team?before anyone else.

This team know Mobile Mini through and through and can guide you in the right direction for your specific requirements. They will listen to your requests and will also ask a number of questions around your wants, needs and end-goal objectives – all designed to ensure that any quote, hire or delivery meets and exceeds your expectations.

What info will you need from me?

A good understanding of what you think you need is useful, but even a general idea about what is required is a fine place to start. You can expect the Mobile Mini representative you speak with to ask you how many people will be expected to use our equipment and to offer advice on size and capacity. If used for storage, we will ask how valuable you expect the items being stored will be, what this is (furniture, tools etc.) and how long this will be needed for. This is not so that we can try to upsell you on additional services, rather to ensure any items you have spotted are fit for purpose and are the most cost-effective solution we can provide.

Covering these details from our first conversation ensures we can quickly identify the right option for the best experience and value for money.?For example, you may need a welfare unit with a canteen, but this can take up 20% or 80% of internal space, depending on your needs. Furthermore, you may request multiple units for an accommodation set-up, but discover we can provide one larger solution that fits multiple different purposes. We pride ourselves on our advice adding value, as word gets around and this has proven to keep new customers coming back to us again and again.

Do I need to complete a new customer form before speaking with you?

At Mobile Mini, we do not believe you should be required to complete lengthy forms before speaking to sales personnel, gaining the answers to your queries and obtaining a quote for your needs. If you prefer to reach out to us via email or web chat that is no problem at all, but we always want to be able to help you find the answers you are looking for however you choose to engage with us.

Over 82% of our current employees have worked for Mobile Mini for 2 years or longer, so you can rest assured you will gain insightful and experienced advice every time you contact a member of our team. With a national network of 16 locations across the UK, you’re never too far away from a Mobile Mini location.

Ready to have a chat?

Give us a call on?0808 115 1087,?email us at??[email protected]?or submit your enquiry via our dedicated?contact us?page, and a member of our helpful team will soon be in touch.