How to Enable Push Notifications for Jabber iOS Platform
In a previous blog post, we highlighted the changes that Apple would make to the iOS notification architecture that would affect many iOS applications including Jabber. In this article, we will show you how to enable push notifications for Jabber iOS Platform.
Push Notifications are required both for Cisco Jabber for iPhone and iPad clients that connect from within the enterprise network as well as for clients that register to an on-premise deployment via Expressway's Mobile and Remote Access (MRA) feature.
Need to upgrade before June 2018
In September 2017 with the release of iOS 11, Apple announced that it would withdraw support for existing mechanisms (SetKeepAliveTimeout: handler and VoIP Socket). As of June 2018, it is expected that Apple will finally remove all support, meaning that Jabber will no longer continue to operate as expected (as soon as users update their devices to this version). In other words, failure to upgrade promptly will result in loss of voice, video, and IM notifications for Jabber iOS users.