If your Cash App card is disabled, you can re-enable it by following these steps:
- Open Cash App: Launch the Cash App on your mobile device. Ensure you are logged in to your account.
- Navigate to the Card Section: Tap the card icon at the bottom of the screen to access the card management section. This area will show the status of your Cash App card.
- Check the Card Status: If your card is disabled, you will see a message indicating its status. There will usually be an option to re-enable the card. Follow the on-screen prompts to do this.
- Verify Your Identity: In some cases, Cash App might require you to verify your identity. This involves uploading a photo of your government-issued ID or providing additional documentation. Follow the instructions to complete this verification process.
- Clear Cache and Reinstall the App: If re-enabling the card through the app does not work, try clearing the cache. Go to your device settings, find Cash App, and clear the cache. Then, uninstall the app and reinstall it from the Google Play Store or App Store. Log back into your account and attempt to re-enable the card again.
- Contact Cash App Support: If the card remains disabled, you should contact Cash App support. You can do this through multiple channels:
Twitter: Tweet at @CashApp or @CashSupport.
Facebook: Send a message through the official Cash App Facebook page.
In-App Support: Use the support feature within the Cash App to send an email.
