HOW AN EMPLOYEE WORKLOAD MEASUREMENT COULD END THE LABOR SHORTAGE IN RESTAURANTS.

HOW AN EMPLOYEE WORKLOAD MEASUREMENT COULD END THE LABOR SHORTAGE IN RESTAURANTS.

Today's topic is brought to you by Benchmark Sixty

This issue is all about the concept of measuring employee workload in a restaurant, in order to end the labor shortages

Catch some more information about how we do this at Benchmark Sixty

Measuring employee workload may be able to help alleviate labor shortages in a few ways:

  1. By identifying areas where employees may be overworked. This can improve employee morale and reduce the risk of burnout, which may help reduce employee turnover.
  2. By gathering feedback from employees about their workload and job satisfaction, you can identify any issues that may be contributing to a labor shortage and address them.
  3. By identifying days or times of the week that are either over, or under staffed before they happen. This can lead to improved service, sales, or employee experience.

Learn a new way to measure workload here.

However, it's important to keep in mind that measuring employee workload is just one aspect of managing labor shortages.

But what are some of the other benefits?

How about these...

Measuring employee workload in a restaurant can have several benefits, including:

  1. Improved productivity. This is the way that we support restaurants in negating rising costs without raising prices or cutting staff. Check it out here.
  2. Better workload balance. There could be one day, or one shift per week that is creating an issue for you. If you only look at labor cost %, you might miss it!
  3. Increased accountability: Measuring employee workload can help you hold managers accountable for the way that they write schedules.
  4. Improved customer service: When employees are not overworked, they are more likely to be able to provide better service to customers. This can help improve customer satisfaction and loyalty.

Overall, measuring employee workload in a restaurant can help you better understand the needs of your team and make more informed decisions.

But how do you measure it?

Find out our specific strategy at Benchmark Sixty.

There are also a few other ways you can measure employee workload in a restaurant:

  1. Time studies.
  2. Employee surveys
  3. Productivity metrics
  4. Workload analysis

It's important to keep in mind that workload measurement is potentially a large contributor to employee experience, morale and retention.

Another very important topic to consider is the cost associated with turnover.

At the rate costs are increasing, restaurants can't afford to not reduce their employee turnover. (The most recent stat I have seen is $3000 usd to replace one employee)

Thank you for reading my thoughts on the value behind workload measurement.

Want to measure your employee workload but you aren't sure how? Connect with me Jim Taylor or find us at Benchmark Sixty


Until next Monday.


Jim

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Also, whenever you are ready there are a few other ways I can help you.

  1. If you are looking for ways to negate rising labor costs without raising prices or cutting staff , then I would recommend starting with something affordable -> This is for you.
  2. If you are a restaurant operator who realizes that increased productivity, and lower turnover are the only responsible ways to succeed in our industry these days. Ive got you covered. Email me at [email protected]
  3. If you are a service provider to the restaurant industry looking to build your business in 2023. We have the spot for you right here.

Christopher McFadden

Hospitality Career Coach / Professor

1 年

This is brilliant Jim, Well done!

Michelle Moreno

Sharing a daily insight into Hospitality Leadership & Strategy I The most meaningful way to lead is to help others lead I Hospitality Titan Board Member I Co-author of Culture Club monthly article for Countertalk

1 年

learning more about this from you Jim Taylor, thank you. A tool untouched by most, this looks like it's a game changer.

Jim Taylor

Restaurant Advisor ?Author ? Keynote speaker?Award winning business strategist ? Partner at Le Crocodile by Rob Feenie

1 年

Neal Petermann thank you for passing the newsletter along! ?? Happy new year

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