How to emerge from a conflict you created

How to emerge from a conflict you created


Conflict is an inevitable part of both personal and professional life. As someone who thrives on harmony and peace, managing conflict can feel like a daunting task. Yet, as both a leader and a parent, resolving conflicts is a responsibility that cannot be ignored, even when we ourselves are part of the problem.

In reflecting on my own experiences, I’ve come to realize that conflict management is not just about resolving issues but also about building trust and understanding. This lesson was brought home recently when I almost lost a friend? and a colleagues due to a confict I generated. As usual the cause was a breakage of communication due to bad timing and various circumstances, but that ultimately doesn’t mattter. If someone feels hurt due to one of my actions, the first step is to accept that you made a mistake. Real acceptance? and appropriate apology is not easy when the other party is angry, but it is necessary. Though it’s not a chapter I boast about and I am still working it through, it provided invaluable insights into the nature of conflict.

The Dual Nature of Conflict: Workplace vs. Family

In professional environments, conflicts often revolve around key questions: What is the issue? How can it be addressed? When did it arise? Where is it occurring? Why did it happen? These questions allow for rational, objective conversations where emotions can be managed more effectively. The structured nature of work-related disputes often makes it easier to focus on solutions rather than personal grievances.

However, family conflicts present a different challenge. Here, the question of ‘Who?’ frequently overshadows all others. Instead of focusing on the substance of the conflict, family arguments often center around who is at fault. I vividly recall a moment when I found myself telling my 12-year-old, “I am your mother; you can’t talk to me like this.” Such statements, though emotionally charged, detract from productive dialogue and instead turn the focus onto hierarchical positions and personal grievances. Similarly, conflicts with a partner or a team mate may invoke thoughts of victimization—“I can’t believe you are doing this to me!”—even if these thoughts are not vocalized. These reactions are often fueled by deeply ingrained emotional responses rather than rational discourse.

The Complexity of Sibling Rivalry

As siblings transition into adulthood and establish their own families, the potential for sibling rivalry to escalate into more serious conflicts increases. Literature and history are replete with tales of sibling betrayal and familial strife, reflecting a universal truth: family dynamics can be fraught with emotional complexity. The intense drama often depicted in these narratives mirrors the real-life struggles many families face, albeit on a smaller scale.

Strategies for Managing and Healing from Conflict

Understanding that conflict is an inevitable part of human relationships is the first step toward managing it effectively. Here are some strategies that can help in both family and work settings:

  1. Focus on Issues, Not Individuals: In both family and professional settings, try to keep the discussion centered on the issue at hand rather than personal attacks. This shift helps to reduce defensiveness and opens up space for constructive dialogue.
  2. Emotional Awareness: Recognize and manage your own emotional responses. Being aware of your feelings can help prevent them from escalating the conflict. Burrying your emotions and denyal is not managing emotions, instead adopting mindful breathing exercises or meditation can provide space for emotions and wisdom.
  3. Open Communication: Encourage honest and respectful communication, ideally face-to-face. Allow the expression of negative emotions and make it clear that each party’s perspective is valued and that the goal is to find a mutually agreeable solution.
  4. Seek Common Ground: When the step number three(airing emotions) was adequately addressed, identify shared goals and interests that can serve as a foundation for resolving the conflict.
  5. Utilize Professional Tools: Consider professional resources such as mediation or conflict resolution training when the situation can not improved through the first four steps, These tools can provide structured methods for managing and resolving disputes effectively.

Trust begets trust . No one is likely to engage in much self-disclosure if there is limited trust.

We can only talk truthly and sincerely about ourselves in an environment of good will. While conflict is an unavoidable part of life, its management can lead to greater trust and understanding. By focusing on the issues, managing emotions, and promoting open communication, we can turn conflicts into opportunities for growth and improved relationships.

Ann C. Wheeler, Ph.D.

People expert unlocking deeper insights & hidden potential in individuals, teams and organizations.

4 个月

Thanks Steli, great observations. I find that it is sometimes tempting to see apologies as sufficient to resolve conflict, rather than actually talking through the issues. While this is sometimes acceptable, depending on circumstances & participants, it does make it easier for the same thing to arise in the future. Your strategies are good recommendations!

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Cristian Culea

Software Developer for web based and embedded systems at Websperience

4 个月

I usually navigate the conflict when it appears. Rolling a conflict for a long time is like living with the "elephant in the room". Not comfortable at all. For sure I make a lot of mistakes, I generate conflicts... But I do apologise when needed as I like peace more than justice. I apologise even when it is not necessarily my fault. I think there are conflicts that I don't want to address. There always are. But I usually make the steps to solve a conflict like a politician with a fireman attitude. People might categorize my behaviour differently. Very good tips for conflict management, Steli!

Steliana van de Rijt-Economu(ICF-PCC, ACTC)

Executive & Systemic Team Coach/Internationally awarded author/Organization Development Consultant

4 个月

I am keen to hear your comments on this article.

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