How To Earn 5-Star Reviews For Your Salon Or Spa business?

Let’s accept some?facts:

• Nearly nine out of ten consumers read reviews before making a purchase.
• 62% of consumers say they will not buy from brands that censor online reviews.
• Three in four shoppers say they trust online reviews as much as personal recommendations.

It’s clear enough. For consumer-facing businesses, the online reviews published on their website, Google, Yelp, or Facebook play a significant role in convincing new users- who are looking to use the services. It’s no exception for salon users looking for the right salon for the next haircut, relaxing spa, or nail art. Before?booking an appointment at the salon, people like to listen to the opinion and experiences of the existing users.

The reviews are of both types- negative and positive. They play an incredible role in building the salon’s credibility and reputation, which ultimately drive success. However, earning a 5-star rating and positive reviews is not that easy. Don’t fret. It’s not impossible. You can receive positive and genuine reviews that take your business to new heights.

Hair & Spa Salon

Here are a couple of tips to get 5-star reviews that can help your salon attract maximum customers.

• Deliver quality service that customers value
• Don’t compel, only ask for the reviews
• Make ‘providing a review’ process- a cakewalk!
• The images create a wonderful impact
• Convincingly answer the negative reviews

Read more:?How to Set Up an Ecommerce Loyalty Program to Improve Retention

• Publish salon reviews on all the platforms if possible
• Never reward the customers for the reviews they provide
• A big no to publishing fake reviews

Summing it up

Online reviews are essential, especially five-star reviews, to earn new customers, credibility, and a good reputation. But winning 5-star reviews is tricky. Our technical maestro’s experience of working with salons to help them earn 5-star reviews via?salon app development would bring plenty of tips for you. The salon business from small to large can leverage these tactics to delight the customers with improved service quality, an easy review process, and convincing response to feedback.

Have you tried any new tactic other than the aforementioned tactics that helped you in earning a 5-star review? If so, feel free to share with us in the comments below.

Both types of reviews- negative and positive play an incredible role in building the salon’s credibility and reputation. However, earning a 5-star rating and positive reviews is not that easy. It requires salons to employ a couple of tactics, which are mentioned in the blog. Read and implement them.

Original content published on : Get More 5-Star Reviews For Your Hair & Spa Salon