How does mobile technology affect business??????

There isn’t an iota of doubt how mobile technology has simply metamorphosed the way business is conducted. Mobile technology has affected business in the most fascinating as well as overwhelming way. Apps have in fact become the way business is conducted.

You can reach out to present as well as potential customers via mobile technology. Things have become not just fast but also convenient. The customers are available to give you direct feedback of how they like your product, ways to improve the same etc. Mobile technology is fast changing the way we communicate. It has actually helped us deal with people residing in most remote parts of the globe. In current times, out of 7 billion of world population, approximately 6 billion own a mobile phone. The companies have realized potential of mobile technology in addressing most challenging global issues.

As far as developing countries are concerned they also encounter mobile penetration of 89%. In fact even in Africa, number of mobile phones has doubled from 500 million to 1 billion. Mobile phones facilitate financial inclusion for whopping 1.8 billion people who have access to the mobile phone but not to a bank. Farmers can get information as regards market prices as well as weather reports. Small entrepreneurs are linked to markets as well as to potential buyers via their mobile phones.

Given below are some of the arenas where mobile technology has penetrated and created a big impact:

Better Customer Service

If a company intends to offer good customer service, they should reach out to customer via mobile technology. If they are not able to reach out via mobile technology, the chances of providing prompt action to woes of clients become virtually impossible. You have to stick around 24/7 so as to offer prompt service to the clients.

On-the-Go Productivity

In the past if you wanted to note down any kind of information you would require a pen or a paper. All this does not promote productivity as chances are bright that you will lose that piece of information. With mobile technology you can keep information stored in your phone and access the same as and when you need it. With mobile innovation individuals have an enhanced level of administration.

For instance if you are a real estate agent you can post opening for customers even when you are on the go. Even the contracts can be drafted with a problem and you can later submit them without a problem. You can also check stock on the spot together with request status.

Customer Acquisition / Lead Generation

Every business needs clients and the best way to acquire new clients is via a mobile phone. If you do not have an app chances are bright that reaching to prospective client is virtually impossible.

If you present contact focuses via flexible innovation together with making use of a technique which makes use of helpful as well as economically savvy strategies your business will grow. There is need of constant addition of new clients so that business proliferates and mobile technology is one of the prime ways such a thing can happen. A business which is unable to add on clients, suffers in the long run.

Nowadays, customers are mobile savvy and employees too. Having mobile apps for business is no more a luxury, its becoming necessity to better customer services, improve overall productivity and generating more business. Sooner or later all businesses have to go for mobility solutions.

Are you looking for an expert advise?
Let's talk.

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About Ravi Sharma: 

I help businesses to build:
? Their better connectivity with their existing customers
? Helping them finding new customers
? Process improvement with better solutions
? Digital branding to attract new markets
? A better LIFE !!!

To find out more about how I can help you, contact me.

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