How Do You Know Whether You Are Ready for an NDIS Audit?
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Getting the National Disability Insurance Scheme (NDIS) accreditation is a mandatory requirement for providers to be funded by the government in delivering essential support services for people with disabilities. As part of the accreditation process, providers must undergo NDIS audits in order to ensure they meet the NDIS Practice Standards and Quality Indicators. With the current focus on accountability and transparency, NDIS audits have become significantly more important, and providers must ensure that they have established a comprehensive system in place to achieve certification.
?Please read this blog to understand how to determine how ready you are for an NDIS Audit.
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Read the NDIS Practice Standards and Quality Indicators
?Before preparing for an NDIS audit, it’s essential to ensure that you understand the NDIS Practice Standards and Quality Indicators. The Standards set out the requirements for providing safe, high-quality supports and services, while the Quality Indicators are the means by which providers show they are meeting these Standards.? The latest version of the Quality Indicators is 2021 which you can find and download below:
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By enhancing your knowledge of the NDIS practice Standards and Quality Indicators, you'll be able to identify the areas that need an improvement in your service delivery. You'll also understand how the auditor will assess your performance during the audit.
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Use NDIS Self-Assessment
?Use the NDIS Self-Assessment tool to see if your organization is ready for an NDIS audit. It's important to note that the self-assessment tool does not replace or constitute a formal audit; it is simply a method to verify whether you meet the requirements of the NDIS Practice Standards.
?The self-assessment tool will assess how well your provider meets the Practice Standards, how you manage your risks and incidents, your staff training processes, your policy development and implementation, and your overall governance and management.
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Prepare for the Site Visit
?An NDIS audit consists of a site visit to the provider's office or facilities. It is important to have a well-planned timetable and an audit-ready office or facility will help the audit process run smoothly. It's essential to prepare ahead of the audit visit by making sure all the required documentation is in place, the staff understand the audit process, and the office/facility is clean and well-presented.
Review Documentation
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The auditor will undertake a ?review of your documentation, policies, and procedures during the audit. It's essential to ensure that all documents are up to date and stored in an organized and easily accessible manner.
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Transparency
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An NDIS audit is not meant to be a confrontational process; it's a discussion on improving your service. When an auditor finds an issue during the audit, be transparent and provide as much information as possible. Being uncooperative or disregarding the issues doesn't do your organization any favors. Instead, be collaborative during the audit process and work alongside the auditor to implement effective solutions.
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Preparing for an NDIS audit may seem daunting, but with the correct approach, it can be a straightforward process. Review the NDIS Practice Standards and Quality Indicators, use the NDIS self-assessment tool, prepare your office/facility ahead of an audit visit, ensure all your documentation is up to date and stored appropriately, and above all, be transparent during the audit process.
?By following these steps, you will know whether your organization is ready for an NDIS audit and can ensure that your service delivery meets the NDIS Practice Standards and Quality Indicators.
?To find out more about the NDIS Certification process, please contact Sustainable Certification today.