How do you hire the right person, especially generation Z's?
Nicola Broomham
On gardening leave - National Director of Recruitment for Estate Agency and Suppliers at deverellsmith and Hintel - The Sunday Times Top 100 Places to Work 2024 | Chair of Women in Residential Property
There are various methods of recruiting talent and it’s important to get a healthy balance of being thorough, and not taking the Michael. Do you need a 4-stage interview process for a trainee? No.
The recruitment process is n?a reflection of how you are as a company for the candidate.
You’ve got to ascertain an enjoyable candidate experience. This can be the difference between them accepting a job offer and not. Not only should you have a recruitment process in mind, but you should also let the candidate know so they know what to expect. This can also help them navigate between other roles they’re interviewing for. If the candidate likes your company, and there may be an additional stage to a competitor, at least expectations are managed on all fronts.
Apart from the standards phone/video call, and face-to-face interviews, what other stages could you throw into the mix?
? Drink/meal: see them in a social setting where they can let their hair down.
? Competency tests
? Psychometric testing
? Role play
? Trial day
? Shadowing a team member
Also, involve your team throughout the process. After all, they are the ones who are going to be in the trenches with them. You may find someone you like/is a good fit, but if the team doesn’t, you may be finding yourself looking for more team members in the near future.
Technology has allowed for a much wider reach of candidates but also complicated matters by allowing everyone to apply for positions at a click of a button meaning huge swathes of irrelevant applications can be received with little or no acknowledgment of them even applying.
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Generationally we have a clash because Xennials and Generation X are now the ones hiring the next generation and their needs and expectations are vastly adrift.
Generation Z (those born after 1996), according to research, are the most impatient generation and are unlikely to complete application forms, will hang up if a call isn’t answered within 45 seconds plus they want to be able to do everything from their mobile phones. These plus many more factors need to be considered when hiring a different generation. When recruiting Generation Z it's important to understand that their needs, desires, and actions may be different from yours.
? Gen Z can multitask effectively using multiple channels at once such as social media.
? They are used to working off templates and stock images which results in a lack (at times) of creativity.
? Despite being on their phones on average over 4 hours a day, they rarely pick up the phone to make a call.
? 98% of Gen Z own a smartphone and they do everything on it!
? Gen Z job seekers rank their relationship with their recruiter as the most important factor when deciding whether to accept an offer.
? Gen Z are likely to change jobs every 3 years or less.
? 60% of Gen Z students say they value referrals from others about good employers as their favourite way to find out about a role.?
The hiring process itself could involve a plethora of different processes, tasks, and mediums. Choosing the right methods to hire the right person isn’t easy but is something we can help you with to make sure you find the right fit for your business.
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