How do you Become the Employee that Bosses Love to Work with?
cj Ng 黄常捷 - Sales Leadership Team Coach
I help B2B companies generate sustainable sales success | Singapore Chapter Lead, IAC | Certified Shared Leadership Team Coach| PCC | CSP | Co-Creator, Sales Map | Sales Author "Winning the B2B Sale in China"
When Malcolm joined his new company 3 months ago, he regarded this new position as an excellent opportunity to realize his full potential. ?The company was well-known for launching highly entertaining and imaginative cartoons and stories that entertain audiences young and old globally.
However, a few months into his job, Malcolm realized this was different. ?Not at least under his boss.
Instead of allowing Malcolm a free hand to create new ideas and concepts, Malcolm's boss gave Malcolm very mundane and detailed work. ?Not only did Malcolm dislike the work he had been given, but meticulousness wasn't one of Malcolm's strengths, and as a result, many things could have been improved in his work.
Being a stickler for details, Malcolm's boss was quite upset with the mistakes that Malcolm made, and with the increasing amount of work given to Malcolm, the more mistakes he made, the angrier the boss got.
In addition, whenever Malcolm went to his boss to share a creative idea, the boss would either shoot the idea down or make sarcastic remarks that Malcolm hadn't even passed through "kindergarten" in their department and hence was not worthy of contributing ideas.
While Malcolm saw the potential his company could give, his boss made him feel like quitting every day. ?Malcolm was committed to doing a good job; no matter how hard he tried, it seemed futile.
Understanding Your Boss' Priorities
While it may be true that in the above case, Malcolm and his boss had mismatched work styles, which led to an unproductive work relationship, Malcolm could have improved the situation IF he had understood his boss's priorities.
In short, there are 2 types of priorities that a boss or any decision-maker in an organization could have: official/ business and personal priorities.
It will be rather easy to list the official or business priorities. ?These are either the goals or strategies that the organization or the boss' boss wanted the boss to achieve, and could include:
The boss' priorities could run against the organization's corporate culture, especially when the organization is restructuring or re-strategizing to move in a different direction.
In terms of personal priorities, typical bosses are thinking:
Hence, it can be understandable if some bosses are slightly more conservative when trying out new ideas. ?It would also be more beneficial if the employee could understand the boss's official or business priorities and provide the right support to achieve those priorities.
Understanding Your Boss's Work Styles and Team Role Behaviours
In the case above, in addition to Malcolm's boss having directives from above to reduce production defects and improve delivery schedules, Malcolm's boss could also have high levels of Focus and lower levels of Openness. ?According to the Big 5 personality framework, there are 5 main dimensions of human traits: Openness, Focus, Extroversion, Agreeableness, and Emotional Stability.
Here are the descriptions of the 5 traits:
Malcolm, driven by a higher level of Openness to experience, thrives on creative freedom and embraces fresh ideas. ?However, his meticulousness needs to be revised to his boss's higher Focus levels, who prioritizes detail and flawless execution. ?This difference creates frustration for both; Malcolm struggles with the meticulous tasks, leading to errors that fuel his boss's critical nature.
Furthermore, Malcolm's tendency towards introversion and high Agreeableness make him hesitant to confront his boss, silently accepting criticism despite feeling demotivated. ?This could exacerbate the boss's demanding behavior, who displays lower Agreeableness levels through critical and potentially sarcastic remarks. ?Additionally, the boss's lower Openness to experience might manifest as resistance to Malcolm's innovative ideas, hindering collaboration and growth.
At first glance, it seemed doomed that Malcolm might have found the wrong boss and could leave the company due to not getting along well with his boss. ?However, here are some tips that Malcolm could do to salvage the situation and also build great rapport with his boss as well: ?To bridge this gap, Malcolm could try the following strategies to manage his boss:
Conversely, the boss could foster a more positive environment by encouraging Openness to feedback and considering employee perspectives, especially regarding new ideas. ?Empathy coaching can equip them with better communication skills for constructive criticism and building a more supportive work atmosphere. ?Finally, optimizing delegation based on individual strengths and preferences could allow Malcolm to utilize his creativity effectively. ?By understanding their personality differences and implementing these suggestions, both Malcolm and his boss can work towards a more productive and harmonious working relationship.
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Is this all easier said than done? ?YES!
However, there are 2 things that Malcolm could do in his predicament:
If Malcolm quits too much whenever he finds a tough boss or a boss whose work style doesn't really match Malcolm's, he might have a CV that will be very unappealing to future employers. ?He could derail his career development.
Furthermore, while bosses will prefer to work with employees who can do what the bosses want, they particularly cannot stand employees who have a bad attitude. ?Rather than showing a negative, problem-bringing attitude, Malcolm could have a positive and problem-solving mindset.
Making Your Boss Trust You
Bosses generally delegate the most important work to the people they trust most.?
Trust, in this case, will have 2 aspects:
Being an honest employee does not necessarily endear you to become your boss' trusted aide. ?While being truthful is important, you must demonstrate that you sincerely care about helping your boss' goal and don't mess things up and make things worse while you "try."
Hence, here are some steps on how you can build that trust with your boss:
The key message here is simple. ?Becoming the employee that bosses will want to hire and work with has got nothing to do with sucking up to bosses. ?It's got everything to do with how you manage your boss and how you take the initiative to be an influential team member with your boss。
c.j. is a certified consultant for the OD-Tools Trait Map?. ?Trait-Map? is a math-based personality test that reveals 25 traits in 15 minutes. It uses a smart questionnaire and combinatorial optimization to achieve fast and accurate results.
Trait-Map? covers the “Big Five” dimensions and provides various reports: development, training, group, job-fit, interview, and more.
Here are some reasons to use Trait-Map? :
Schedule a time with c.j. now to find out more, and get your complimentary Trait Map??assessment: https://calendly.com/cydj001 ?
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Bridging the Gap: Connecting Behavior and Business for Team Success
9 个月Great article c.j. Ng 黄常捷 - Sales Leadership Team Coach, I especially enjoyed reading about the 5 human traits. I think it falls back on the boss/leader to create an environment where employees feel supported, safe and secure in weekly one-on-one meetings. Here it allows for accountability, seeking to understand what areas the employee is struggling with, looking to enhance the overall workplace environment and get the results for and from the employee.
Director Leadership Development @ Beacon | People Development, Talent Strategy
9 个月Building a positive working relationship with your boss is about effective communication and collaboration.
The only CSM coach who ACTUALLY IS A CSM (not retired) ? I help underpaid and laid off CSM's get Customer Success Jobs WITHOUT networking via my F.I.R.E framework ?? ? $9.6M in Salaries ? 96 success stories ?? Proof ??
9 个月Couldn't agree more! Building a strong relationship with your boss is key.