How Do We Become Better Business Analysts?
NineTech Consulting
Empowering future leaders in Business Analysis, Product & Project Management & AI Governance - IIBA Endorsed Partner
As Business Analysts, I believe that our most important work is to spare an organization the pain that results from poorly implemented policy decisions and the implementation of projects.?
Reaching these results is not an easy task. This often requires much planning and adaptability, hence to improve your game and flexibility, here are some suggestions to help you get better at it.
1. Find out more about our industry. Study the industry and talk to colleagues about previous projects; in particular, find out what went wrong with the poor ones and how the successful ones were incorporated into later developments. This knowledge will enable you to foresee important business requirements that others might overlook.
?2. Develop your communication skills first, then your facilitation skills. Although it seems relatively clear, this is crucial. A strong BA will act as the project manager's or project sponsor's right-hand man or woman. Prior to conducting a requirements gathering session, learn how to spot stakeholder disagreements early on and begin to develop consensus.
3. Acquire knowledge of the technology you are using, project management, testing, and solution architecture. It's crucial to communicate effectively with your stakeholders and to be prepared to handle problems as they arise. Do not try to be a developer or architect; instead, position yourself as a dependable counselor and representative of the sponsor. It's crucial to maintain their task of choosing a suitable solution separate from yours when defining the issue or need correctly.?
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4. Start building a collection of reusable project BA artifacts such as test cases, procedural documentation and templates. You never know when you will find yourself in a new organization/project, building up these assets from scratch consumes a lot of time.
5. Learn how to complete your work quickly.
The goal is always to pursue quality, but if you're short on time, it's important to create something consistent very quickly and keep revising it as new information and feedback comes in. You can publish an early draft of your document at almost any time and refine it as you go through the review process.?
Bonus Advice: You should only hold workshops that meet the bare minimum standards, and when you do, make sure the topics covered are very specific. Workshops for solving problems and activities for acquiring information should never be combined. This enables you to keep the conversation limited to the appropriate individuals because additional voices merely create noise. Since their points of view can frequently diverge significantly and resolving this would take up the time of your other contributors, I feel that it is preferable to get a second perspective afterward rather than having two persons with the same business role present.
I sincerely hope that these insights will be as beneficial to you as they have been to me.