How Do Our Clients Save Around 50% of Their Telecom Budget?

Berlin Pacific clients typically save around 50% of their telecom budget on landline voice and data. (Phone, WAN, Internet, etc.) So how do they do it and see improvements in quality? What's worked for them?

The short answer is - clients use our service, and we have a process that augments what our clients are already doing and drives 50% savings on landline telecom, and usually less for wireless services. Our clients' vendors may think it's because we're fanatical about eliminating costs that don't add value to our clients' business.

How do clients get to 50% savings?

There are a few pre-conditions to save 50%.

1. Complexity creates savings opportunities. Typically you need to spend over $100,000 and our clients have multiple locations, services, bills, and vendors. In a complex spend we typically see 50% savings.
2. Clients allow us access to their vendor portals so we can download billing data, and give us permission to ask the vendors questions (what is this charge? Where are the contracts for this service? etc.)
3. To maximize the saving clients keep us around to re-negotiate each contract renewal. We save clients under contract a lot of money too.

With these conditions fulfilled we then do our research, a deep dive into the details of your telecom spending, and we discover hidden cost savings and present you with cost savings which we can implement for you.

There are three types of proposals.

1. Billing Errors. "We discovered your contract says these ports are each $400 a month, but the vendor is charging you $2,400. The vendor says they're already fixing this and will give you a refund."
2. Unused or Underutilized Services. "We discovered these circuits with zero utilization at this location you moved out of 18 months ago. They cost $108,000 a year. Can you confirm they're not needed and we'll put in a disconnect for you? We discovered these other services max out at 10% utilization, and the vendor would be happy to downgrade them to a cheaper rate. Can you confirm and we'll put in that order for you?"
3. Better Rates. "We discovered you're eligible for better rates for X Services in NYC under your contract, can we ask the vendor to apply them to your bill? We discovered you have both AT&T and Verizon at your Georgia Call Center and they charge different rates, can we move all the expensive traffic to the cheaper vendor since you like both of them? Also - we discovered this service in Miami is off contract / almost off contract - and we can get you better contract, (probably with better service.) Can we get you started on the contract renewal? How many years will you need the service for?"

Our clients get multiple actionable easy to approve proposals in each category. The proposals help reduce costs without losing value or cutting the level of service that meets business needs. These savings will reoccur year after year, permanently freeing up budget dollars and augmenting what our clients are already doing to save money. Each proposal is easy to approve. We then work with the vendors to implement each proposal. We follow up month after month until each approved proposal is implemented and you receive all your credits owed and cost savings locked in for years. It doesn't cost anything because we get paid out of the savings.

Some clients may discover that our proposals are for things they already asked their vendor to do - which means they can get us to fix it and their vendor will have to give them a large credit for not doing their job.

So our clients get to 50% savings because we:

1. Find hidden savings and give our clients actionable cost savings proposals.
2. Execute the proposals our clients approve. We do all the work, following up with the vendors until all the savings are executed and the new bills are correct and lock in the anticipated savings.

Our clients are very smart and also very busy running their business - and until we join them they don't have someone on their team with both the time and expertise and focus on finding and capturing cost savings in telecom.

How do we find these proposals?

We have a very thorough process of going through all your telecom bills, vendor records, and contracts looking for opportunities to correct billing errors, remove unused services, and renegotiate certain pricing terms.

Our process is:

We create an inventory to give us visibility in to your spending. Most clients don't even have an inventory - but we also have had many clients who have an inventory but didn't have the time to thoroughly look for savings.

The inventory is very thorough and includes all your landline voice and data services across all your locations.

We get all the data points, cost, location, contract, utilization, business needs, for each service - for more details see 53 Critical Success Factors.

With an inventory the process is made simple.

1.????Leverage our granular visibility into your spending, with an inventory of every single service.

2.????Review every single service for savings, checking to see if:

a.????The service is billed for correctly.

b.????The service doesn’t support business needs (i.e. is unprofitable, underused or unused, and can be removed or consolidated.)

c.?????There are better rates available.

3.????Remove all billing errors and unnecessary services. Consolidate services.

4.????Negotiate and implement better rates and plans.

5.????Track all these changes to completion.

6.????Document all the savings so you can see how much money you've saved.

All our clients have to do is approve the proposals.

This typically saves 50% of a client's telecom budget. Usually the companies we work with see significant improvements in their telecom service, even though they are paying less.

If you think this might work for you or someone you know or you would like to learn more, please contact us on linkedin or at berlinpacific.com.

Don't miss out on these savings, and get started today.