How Do I Choose A Cloud Management Platform?
Mark Hillary ??
CX & Technology Analyst, Writer, Ghostwriter, and host of CX Files Podcast
I introduced the concept of a Cloud Management Platform (CMP) in my last article here on the IBA Group blog and closed by saying that it’s a complex process to choose a specific platform. However, that’s exactly the decision that many managers are exploring right now and it can be even more complex when you need to buy a cloud, but it is your service provider that will actually be using it.
This white paper from the IT research firm Neovise gives some excellent advice on this particular issue. The white paper introduces the need for CMPs, as I did in my last article, but then it lists some specific questions you need to ask when determining the best system to use:
1. Business Requirements:
- What customers do you plan to serve, and what are their requirements? How well will the cloud platform serve them?
- How much additional work is required for installation/configuration? Integration? Adding missing features?
- How quickly will the cloud platform let you get to market and start generating revenue?
[To continue reading the complete article click here to visit the IBA Group blog...]
Photo by James Marvin Phelps licensed under Creative Commons