How Important is Digital Transformation and Innovation to your Business Strategy during COVID-19

Digital Transformation has been an essential ingredient in ensuring business survival over the past few months. Digital Transformation was always a hot topic prior to 2020, however COVID-19 made it to be a more necessary component of a business strategy.

I’d love to hear what you have done to digitally transform your business? What digital tools, strategies, automation or products have you started leveraging in your business, and how have they helped you? 

How have these digital products or ideas have helped you get closer to your end-customer and give you the business intelligence that you didn’t have?