How different industries are cutting costs with ManageEngine's ITOM solutions
ManageEngine ITOM
A unified ITOM solution to manage networks, servers, and applications. Trusted by 1 million IT admins for over 15 years.
Today, organizations are under immense pressure to optimize operations while reducing costs. ManageEngine's IT operations management (ITOM) solutions empower businesses across industries to streamline processes, enhance efficiency, and save significant resources.
Here's a look at how different different industries are cutting costs with Manageengine's ITOM solutions:
Manufacturing
FP McCann, the largest precast concrete manufacturer in the United Kingdom, faced challenges in IT infrastructure monitoring due to the increasing complexity of its network. Managing over 100 daily orders, the company needed a robust solution to avoid downtime and ensure smooth operations.
With branch offices across Great Britain, its IT team required a central view of the network's health. However, alert fatigue and slow troubleshooting hindered progress as the previous system overwhelmed the team with non-critical notifications and lacked granular visibility into issues.
By implementing OpManager, FP McCann gained centralized visibility with real-time network monitoring and SMS alerts that replaced unreliable email notifications. The auto-discovery feature and intuitive dashboards made tracking device performance easier, enabling proactive issue resolution.
Troubleshooting times were significantly reduced, saving the company ￡400,000 and optimizing IT operations to support business growth.
IT services and solutions
Samsung SDS, a global IT solutions provider, struggled to ensure availability and reliability for its applications amidst a dynamic and diverse technology stack. The team relied on manual processes to monitor applications, leading to delays in detecting and resolving issues, which impacted client satisfaction.
After adopting Applications Manager, Samsung SDS achieved 360-degree visibility into application performance. AI-powered alerts and root cause analysis drastically reduced its mean time to resolution by 60%.
A unified console streamlined workflows across teams, enabling efficient collaboration and freeing IT resources to focus on innovation rather than troubleshooting. Applications Manager transformed operations by automating monitoring processes, improving efficiency, and enhancing client satisfaction with proactive issue management.
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Retail industry
A leading retailer with over 500 stores across India turned to NetFlow Analyzer to optimize bandwidth utilization and ensure seamless billing operations. Despite its online presence, most purchases occur in store, causing the business to rely on proprietary mobile point of sale systems powered by iPads. Network disruptions could delay checkouts, frustrate customers, and affect revenue.
With a network comprising over 5,000 devices and 500 servers, the retailer deployed NetFlow Analyzer's Enterprise edition for centralized traffic monitoring. Local collectors processed network data from each store, transmitting insights to a central server. Real-time bandwidth monitoring identified traffic spikes and optimized resource allocation for billing.
Features like IP grouping provided store-specific visibility, while reports on bandwidth usage and traffic trends helped prevent issues proactively. Automated scheduling ensured management received timely updates, enhancing efficiency and delivering smooth customer experiences.
Media and news
A leading news agency serving over 100 countries faced challenges in managing configurations for hundreds of network devices across 300 locations. Manual configuration practices consumed significant time and increased the risk of errors, while the lack of centralized control complicated coordination between administrators.
ManageEngine Network Configuration Manager provided centralized visibility and control over all device configurations, automating routine tasks and reducing administrative workload.
Nightly backups, detailed configuration reports, and real-time change detection improved operational efficiency and enhanced productivity. With automated configuration updates and robust reporting, the news agency now manages over 700 devices seamlessly, ensuring uninterrupted service delivery and efficient resource allocation.
Financial services
Navellier & Associates, a financial investment firm managing billions in assets, needed a solution to meet FINRA, SEC, and SOX compliance regulations for firewall monitoring and auditing. Its previous system relied on manual log parsing, which was time-intensive and insufficient for real-time threat detection.
ManageEngine Firewall Analyzer automated firewall traffic monitoring and compliance reporting, providing real-time insights and instant alerts for potential security threats. Built-in reports tracked VPN usage and user activities, streamlining compliance with regulatory requirements. The solution saved time, reduced manual effort, and ensured the firm’s IT environment met stringent audit standards, enabling secure operations without compromising efficiency.
Thus, from manufacturing to financial services, ManageEngine’s ITOM tools empower organizations to reduce costs and enhance efficiency by automating critical operations, improving visibility, and optimizing resources. Whether it’s ensuring compliance or accelerating troubleshooting, these solutions have become indispensable for modern IT management.