How did we direct 35% of patients to a more efficient care path?

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We’ve done our research.

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Objective and peer-reviewed studies help drive the industry forward. In this newsletter edition, we reveal compelling stats showing how AI can help influence patient care-seeking behavior and the effect that this can have on the future of healthcare. We also share interesting insights and opinions via our media publications and vlog series, and keep you in the loop about upcoming events.

Is virtual triage the future of efficient care?

?Understanding how virtual triage (VT) affects patient decisions and the subsequent knock-on effect this has on patient outcomes, satisfaction, care efficiency, and more helps us to pinpoint where real healthcare improvements can be made.

Our latest paper, published in the International Journal of Healthcare, examines the impact of virtual triage on patient care-seeking behaviors.?

What are the stats saying??

• 35% of patients chose a different care path following VT recommendation
• 19.1% increase in virtual care usage
• 12.5% reduction in video and in-person consultations

What does this mean?

• Improved patient outcomes by guiding them to the right level of care at the right time
• Improved care efficiency by reducing unnecessary in-person visits
• Improved patient engagement by offering a virtual front door and making it easy and convenient for patients to engage with healthcare services

This study highlights the significant role that VT can play in guiding patients to more appropriate care levels.

Read the study or download the summary here ??

Using AI-based virtual triage to improve acuity-level alignment of patient care seeking in an ambulatory care setting

News from the world of healthcare

Innovation requires keeping up with the latest news. Our leadership team, medical professionals, and technology experts are constantly engaged in the most pressing healthcare topics, getting involved in the conversations that shape the future of healthcare. Pick a topic that interests you!

Leveraging AI to improve the member experience

AI reshaping healthcare for more personalized care

Addressing the challenges of ethical AI

AI for streamlining hospital operations

Infermedica named in Best Clinical Decision Support Tools

Coffee ‘n Conversation: AI in Healthcare

Catch up on the latest episodes of our hit vlog series, where we sit down with innovators in healthcare AI to discuss the latest trends, challenges, and hot topics in this fast-paced and exciting industry.

Meet us at MAHP in Michigan!

The Michigan Association of Health Plans’ annual conference is taking place this month, and we are excited to attend! With health plans struggling with low engagement, increasing costs, poor CAHPS ratings, and increasing out-of-network utilization, we hope to meet with decision-makers to discuss why these challenges exist and demonstrate how Infermedica’s solutions are already helping health plans worldwide address these issues.

July 9-12 — MAHP, Grand Traverse Resort, MI, USA

Booth — TT-5

Reps: Amanda L. Bury, MS and Dana Fieni

Book a meeting

Thanks to everyone who met us at HLTH Europe!

And, that's a wrap!

As always, if you have any questions or want to know more about Infermedica’s solutions, goals, or partnership opportunities simply get in touch!

Catherine Bushen

Marketing Team