How to demonstrate Emotional Intelligence to employers!

Emotional intelligence (EQ) involves the skillful understanding, management and exploitation of personal emotions and those of others. It is a crucial ability in the workplace, facilitating the development of relationships, conflict resolution and effective leadership.

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?? Impact on professional relationships and productivity :

Far beyond creating a positive atmosphere in the workplace, EQ profoundly shapes interactions with managers, colleagues and customers. It has a significant influence on productivity and the ability to devise and implement effective strategies. In the context of preventing burnout, which the World Health Organisation defines as an "occupational phenomenon", people with high EQ are sought after for their ability to foster a healthier working environment, both for themselves and for others. This trend extends to their future leadership role.

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?? Strategies for demonstrating EQ in CVs :

To showcase your EQ to potential employers, adopt the following techniques to polish your CV:

• Incorporate relevant keywords: Incorporate relevant keywords related to emotional intelligence when writing your CV. Examples include communication, collaboration, innovative problem solving, mediation, leadership skills, empathy and self-awareness.
• ?Illustrate with concrete examples: Instead of just asserting that you have a high EQ, back up your assertions with concrete examples where your emotional intelligence has guided you to success. Recount in detail the times when you skilfully mediated conflicts or motivated your team to achieve their objectives. Use explicit examples to describe your application of emotional intelligence in professional contexts.
• ?Use action verbs: Opt for dynamic action verbs that highlight your emotional intelligence skills when describing your achievements. For example, replace "I was responsible for managing a team of 10 people" with "I skillfully orchestrated and guided a team of 10 people, exceeding sales targets by 15%".
• ?Quantify achievements: Wherever possible, include measurable results to highlight the impact of your contributions. Replace phrases like "I improved employee morale" with "I improved employee morale by 10%, which contributed to a 5% increase in overall productivity".

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?? Demonstrating EQ in interviews:

During interviews, starting with active listening emphasises emotional intelligence. Take the time to grasp your interviewer's orientation before replying thoughtfully, avoiding ready-made answers.

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• Be prepared to answer questions that highlight emotional intelligence, such as questions about collaborating in team meetings, dealing with negative feedback and managing multitasking. In addition, questions on strengths and weaknesses allow you to demonstrate emotional intelligence by openly discussing your emotions and areas for improvement. This demonstrates your ability to contribute effectively to a team while recognising opportunities for development.
• Asking questions: You show initiative, drive and confidence, and give the impression that you're aware of the type of environment in which you can thrive and contribute, and that you're going through the interview to make sure it's right for you.

In today's dynamic business landscape, emotional intelligence is the cornerstone of success. Its impact goes far beyond creating a positive working environment, influencing the way individuals interact, lead and contribute to their teams. To effectively convey your emotional intelligence to potential employers, the strategies mentioned above offer a roadmap for writing CVs and excelling at interviews. By incorporating relevant keywords and quantifying achievements, you can authentically present your EQ prowess. In addition, during interviews, practicing active listening and answering questions about collaboration, feedback, multi-tasking, strengths and weaknesses highlights your ability to connect, adapt and develop.

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