How to Deliver a One-to-Many Approach
Donna Weber
I help high growth companies increase customer retention and grow profits | Top 25 Customer Success Influencer | Tea Snob
Like most #customersuccess and #customeronboarding teams, you're probably rushing towards a digital approach right now.
That might feel exciting. That might feel scary. It probably feels new and unfamiliar.
Why it Matters
When it comes to digital Customer Success, you are not alone. Other teams already deliver value to customers at scale, including:
Stop throwing information at your customers and users. Instead, curate existing content from other teams to transform customers' businesses and lives.
Dive Deeper: Read my article on Content Jungles and let me know how I can help.
I help high growth companies increase customer retention and grow profits | Top 25 Customer Success Influencer | Tea Snob
2 个月Join next month's Thriving in Customer Success Forum to explore human-first AI. www.donnaweber.com/thriving