How to deal with feedback
A.J. Louis
Designing winning stories, and developing an AI-guide to help you overcome writer's block
The dynamic and essential process of testing solutions and collecting feedback forms the backbone of design thinking methodology. As emphasized by IDEO, a leader in design thinking, "feedback is the breakfast of champions." This iterative cycle empowers designers to refine their ideas using real-world input, resulting in more effective and user-focused solutions.
The critical role of feedback in design cannot be understated. Research published in the Journal of Product Innovation Management highlights that "early and frequent feedback significantly improves product success rates." However, the quality of feedback varies greatly.
Effective feedback is specific, actionable, and constructive. It delivers clear insights into what is effective and what needs improvement, offering tangible suggestions for refinement. Conversely, poor feedback tends to be vague, overly subjective, or merely negative without proposing solutions.
Navigating negative feedback can be daunting, yet it's an essential component of growth. Here are some tactics:
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When encountering positive feedback, delve deeper. Don't simply accept accolades at face value; probe further to discern what specifically resonated with the user. This exploration can reveal valuable insights applicable to other design facets.
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