How to Deal with Difficult Clients
IxDF - Interaction Design Foundation
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One of the biggest challenges in design is often not the project itself, but dealing with different stakeholders and keeping them happy.?Clients are?(stereotypically)?notorious for being difficult and having little understanding of the design process. Stereotypes aside, it's likely you'll encounter a few surly clients during your career. This leads to all sorts of complications, including?changing briefs, project delays, unsatisfactory feedback and, perish the thought, poor user experience. Friction can also develop between departments, between developers and designers for instance. Here are some ways you can?combat those all too familiar client headaches and interdepartmental issues.?
How to Ensure a Smooth Design Handoff
Just so we’re all on the same page, a design handoff is the process of handing over a finished design for implementation.?
“While designers envision an experience, developers execute it and bring it to life. A poorly implemented design leads to a broken experience. Designers and developers must thus work closely and are collectively responsible for delivering a good user experience.”
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On-Demand Webinar: How to Deal with People Who Don't Get Design
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Director @ Omelette | Master's in Visual and Digital Media
2 年Happy to see this type of content here. Most of the time, managing clients and/or stakeholders effectively is what makes or breaks a project.
Experience Designer. I use my strategic mind and creativity to create seamlessly designed experiences that are also accessible and inclusive.
2 年To be honest, having a good relationship with the client will mean they are never difficult. Perhaps I have been lucky because I have worked with some wonderful clients, and couldn’t describe any of them this way.
Senior Product Manager at Accenture
2 年J. Nahuel Galarza