How to Create an On-Demand Multi-Service App Similar to Maxim!

The rise of on-demand multi-service apps like Maxim has revolutionized how people access everyday services. Maxim offers a wide range of services—from ride-hailing and food delivery to courier services and more—all under a single platform. Developing a mobile app in singapore similar to Maxim can be an exciting business opportunity, offering convenience and efficiency to users.

In this guide, we’ll cover the key steps to create a Maxim-like on-demand app, analyze the market size, discuss the potential revenue generated, and detail the costs associated with app development.

Understanding the Multi-Service App Market

Before diving into development, it's essential to understand the current market landscape for multi-service apps.

Market Size

As of 2024, the global market for on-demand multi-service apps is projected to grow at a compound annual growth rate (CAGR) of 16.5% between 2023 and 2028. The surge in smartphone adoption, improved internet connectivity, and changing consumer behavior toward convenience have driven this growth. Markets in Southeast Asia, India, and Africa have shown strong demand for these services, with countries like Indonesia and Nigeria becoming significant players. Maxim, for instance, operates in more than 20 countries, targeting regions where app-based services are rapidly expanding.

Revenue Potential

On-demand multi-service apps can generate significant revenue through multiple channels, such as:

• Service Fees: Charging users for services like ride-hailing, food delivery, or courier services.
• Commission from Partners: Receiving a commission from partner service providers, like restaurants or retailers.
• Subscription Models: Offering premium services or subscriptions to both users and service providers for enhanced features.
• In-app Ads: Partnering with businesses to display in-app advertisements.

Maxim’s app revenue model showcases how profitable these platforms can be. In 2023, Maxim’s revenue surpassed $500 million globally, supported by its expansion into new markets and service diversification. If developed and marketed well, a Maxim-like app has the potential to tap into this growing market.

Core Features of a Multi-Service App

When building an on-demand multi-service app, it’s important to focus on essential features that will ensure a smooth user experience and efficient service management. These features are typically divided into three categories: User-side, Provider-side, and Admin-side.

User-Side Features

• Multi-Service Access: The app should provide users with a single platform to access various services such as ride-hailing, food delivery, grocery shopping, etc.
• Service Scheduling and Tracking: Allow users to schedule services or book in real-time. Real-time GPS tracking of service providers is critical for user convenience.
• In-App Payments: Integration of various payment methods (credit/debit cards, mobile wallets, cash) for seamless transactions.
• Ratings & Reviews: Provide a feedback mechanism for users to rate their service providers and leave reviews.
• User Profiles & History: Allow users to manage their profiles and keep track of past services.
• Push Notifications: Notify users about the status of their orders, discounts, and promotional offers.

Provider-Side Features

• Service Request Management: Enable service providers (drivers, couriers, etc.) to accept or reject service requests based on availability.
• Route Optimization & Navigation: Integrate GPS navigation for drivers and service providers to ensure fast and efficient service delivery.
• Earnings Overview: Provide an overview of earnings, order history, and financial reports for each service provider.
• Availability Settings: Allow providers to set their working hours and service availability.

Admin-Side Features

• Dashboard & Analytics: A comprehensive admin dashboard that provides insight into app performance, user engagement, and revenue.
• Service Management: Manage service categories, pricing, and commission rates.
• User & Provider Management: Ability to manage user accounts and verify service providers.
• Notifications & Marketing Tools: Ability to send bulk notifications, run promotions, and manage in-app advertisements.

Technology Stack for On-Demand Multi-Service Apps

To create a reliable and scalable multi-service app like Maxim, the choice of technology stack plays a critical role. Here’s a breakdown of the technologies typically used:

• Frontend:
• Backend:
• Real-time Features:
• Payment Gateway Integration: Stripe, PayPal, or Braintree for secure and convenient in-app payments.
• Cloud Infrastructure: AWS, Microsoft Azure, or Google Cloud for scalable hosting solutions.

Development Process

Building an on-demand app like Maxim involves several stages:

1. Market Research & Planning

Identify target regions, understand user behavior, and assess the demand for various services in your chosen market. Competitor analysis will also provide insight into gaps you can fill.

2. Prototyping & Design

Start with wireframing and prototyping to visualize the app’s structure. A user-centric UI/UX design is crucial for ensuring ease of navigation, accessibility, and service discovery.

3. Development

The development phase includes frontend and backend coding, database setup, API integration, and more. It’s essential to focus on creating a flexible and scalable backend that can accommodate growing user and service demand.

4. Testing & Quality Assurance

Testing should include performance, usability, security, and device compatibility checks. An app like Maxim requires rigorous real-time testing, especially for service requests, GPS tracking, and payment processing.

5. Deployment

Once the app is tested and ready, deploy it on platforms such as Google Play Store and Apple App Store. Cloud hosting services can help manage scalability during deployment.

6. Marketing & Launch

Develop a comprehensive marketing plan that includes social media campaigns, partnerships with service providers, and customer referral programs to promote the app and drive user engagement.

5. Cost to Develop an On-Demand Multi-Service App

The cost of developing an on-demand multi-service app can vary widely depending on factors such as:

• App complexity (number of services, real-time features, etc.)
• Development team’s location and expertise
• Number of platforms (iOS, Android, web)

Here’s a rough cost breakdown based on app complexity:

• Basic On-Demand Multi-Service App: $30,000 - $60,000
• Mid-Range App with Advanced Features: $60,000 - $120,000
• High-End App with Complex Features: $120,000 - $250,000

Development Timeframe: Building an app like Maxim typically takes 6-12 months, depending on the app's complexity and feature set.

6. Revenue Models for Multi-Service Apps

There are various ways to monetize your on-demand multi-service app:

• Commission-Based Model: Charge service providers a commission on each order fulfilled through the platform.
• Service Fees: Add a small fee to every transaction for users.
• Subscription Plans: Offer premium memberships to both users and providers, granting access to exclusive features or discounts.
• Advertising: Allow businesses to promote their services through in-app ads or banner placements.

7. Challenges & Tips for Success

Challenges:

• Service Provider Acquisition: Initially, onboarding a sufficient number of service providers is critical for meeting user demand.
• Competition: The market for multi-service apps is highly competitive, requiring innovative marketing and differentiation strategies.
• Scalability: As your app grows, managing a larger user base, service providers, and transactions becomes complex.

Tips for Success:

• Focus on User Experience: Ensure the app is easy to navigate, responsive, and provides reliable services.
• Diverse Services: Offering a wide range of services, as Maxim does, can help attract different segments of users.
• Localize for Target Markets: Cater to local preferences and regulations, especially when entering international markets.

Conclusion

Creating an on-demand multi-service app like Maxim requires careful planning, robust technology, and effective execution. With the global market for such apps growing rapidly and the potential to generate significant revenue, this is a lucrative opportunity for businesses and entrepreneurs. By focusing on essential features, leveraging the right technology, and employing a solid monetization strategy, you can build a successful platform that provides value to both users and service providers.