How To Be Courteous In Business

Henry Wells, the founder of Wells Fargo, in the 1860's was asked what was necessary to succeed in business. He said it could all be summed up in one word: courtesy. How can you be courteous in business? Here are some tips:

• Be friendly and efficient.

• Try to use (correctly) the customer’s name in conversations.

• Be an active listener.

• Effectively respond to customer concerns.

• Show empathy and attentiveness

• Demonstrate gratitude.

• Present a professional and friendly image.

• Maintain excellent eye contact when talking in person.

• Give the same great respect to everyone.

• Follow through and follow up.

• Go the extra mile for every customer, each time.

Any Other Tips YOU Would Suggest?

The author, Dr. John B. Charnay, CEO of Charnay and Associates in Greater Los Angeles, is a leading business and productivity coach. He is also a creativity, life, happiness, and success coach and an employment/job search and career coach. He specializes in helping his many clients to have success in business, live the lives of their dreams, and manifest all of their desires. Additionally, he is a film and t.v. producer and an award-winning  public relations consultant and social media/marketing consultant and a top fundraising and strategic business development consultant, a ghostwriter, and a writer and editor. To meet him and ask for his assistance, invite him to be LinkedIn (email in profile) and contact him today!