How to communicate effectively with stakeholders during a network outage to manage expectations.

When talking to stakeholders during a network outage, keep these tips in mind:

1. Be Honest: Clearly explain what's happening. Being transparent helps build trust and manage everyone's expectations.
2. Update Early and Often: Keep everyone in the loop with regular updates about the status of the issue and your progress in fixing it.
3. Suggest Workarounds: If possible, offer temporary solutions to help minimize the impact on stakeholders.
4. Stay Professional: While a bit of humor can ease tension, make sure your communication remains professional.
5. Share Your Status Page: Provide a link to your status page so stakeholders can easily get real-time updates.

Remember, good communication during an outage is key to reducing disruptions and maintaining trust.