How Coaching Can Improve Performance of Tech Companies by Developing Employees in Exceptional Leaders

Working in an established technology company or in a rapidly growing tech startup, often involves dealing with young and inexperienced managers. As companies grow fast, employees often find themselves quickly promoted thanks to their individual success and technical expertise. However, this accelerated career rise within the organisation can leave them ill-prepared to tackle new challenges related to people management aspects of their new managerial roles.

Frequently, companies don’t have time and resources to develop their new leaders as they gain people management responsibility. Consequently, new managers are left to figure out and develop essential leadership skills on-the-fly and by themselves. Unfortunately, lack of essential leadership skills like giving and receiving feedback, communication, delegation, conflict resolution, hiring, and others, can negatively impact team morale, leading to misunderstanding, friction, and, as a result, decreased motivation and performance.?

In addition to adapting to their new roles, new managers are expected to achieve ambitious business goals and outperform competition. There is often simply not enough time and opportunities to pause and reflect on their own personal growth goals, areas for improvement, skills to unlearn, and plans to achieve the goals and realise full potential.?

Providing coaching to these new managers can be a powerful and efficient tool in addressing these gaps, helping newly promoted leaders develop the essential skills they need to succeed and build a progressive culture.

How can working with a professional coach help new managers become exceptional leaders and thrive in their roles??

• Developing a roadmap to personal and professional development: Coaching can help new managers adapt to the new leadership responsibilities and transform from an individual role to a people-focused role. A leadership coach can help with defining strengths, raising awareness on blind spots, and aligning to personal values.
• Building effective communication skills: Effective communication is crucial for managers, and coaching can help newly promoted managers, many of whom may be more accustomed to coding and engineering work, in developing communication skills they need to lead. This includes conveying information clearly, listening actively, and handling difficult conversations. As a result, they can foster a positive work environment and minimise misunderstandings among their teams, from which they are often promoted, and with other colleagues.
• Enhancing emotional intelligence: Being able to relate and understand the perspectives and emotions of their team members is crucial for leaders. Coaching can help managers develop emotional intelligence, enabling them to better understand their own emotions and those of their team members. By building empathy and self-awareness, they can create a supportive atmosphere that encourages collaboration and productivity.
• Improving time management and delegation: Coaching aids managers in allocating resources efficiently, focusing on tasks that align with their team's goals and empowering their team to take initiative and responsibility. By delegating tasks and managing time effectively, a leader can create a more balanced workload for themselves and their teams, leading to increased productivity and reduced stress levels.?
• Resolving conflicts effectively: Newly promoted leaders may lack experience in handling conflicts between team members. Coaching helps develop tools and strategies needed to address disagreements constructively and maintain a collaborative work environment.
• Managing performance: Effective performance management positively impacts team productivity, engagement, and overall success. Coaching equips managers with the skills to set clear expectations, provide constructive and effective feedback, and drive continuous improvement within their teams.
• Effectively managing remote/hybrid teams: As remote and hybrid work becomes increasingly prevalent in the tech industry; managers must adapt their leadership approach. Coaching can help them navigate the challenges of managing remote and hybrid teams by focusing on fostering effective communication, building trust, establishing clear expectations, and promoting wellbeing.?
• Navigating change: Tech companies often undergo rapid internal and external changes. Coaching can enable newly promoted leaders to navigate these transitions effectively, helping them manage resistance, maintain focus, and keep themselves and their teams grounded amid rapid change.?

These are just aspects where professional coaching can help tech companies support and develop their newly promoted leaders, helping them successfully set up in their new roles. By investing in coaching programs that address communication, emotional intelligence, conflict resolution, and other essential management skills, tech companies can help their newly promoted leaders excel and contribute to the organisation's long-term success.

At Elatra, we are committed to work with organisations to enable their individual employees and teams to grow and thrive, while delivering impact and driving exceptional performance. Our experienced professional coaches assist new people leaders in developing the skills and methods needed to lead tech companies into the future.?

Are you interested in how coaching can benefit your team? Reach out to us today at [email protected]

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