How Cisco Meraki is Shifting the Paradigm

I often encounter customers "downstream" of the IVR design process: they've usually already written their scripts, and they've most definitely decided on hardware on which to run their phone system. They just need me to voice it -- to give their company an outward-facing identity and hopefully add some humanness and polish.

But for years, I've also encountered numerous prospective clients who just....want it done.

All of it.

They want to hand over their material, and let *me* take it from there. They don't want to bother with programming, coding, converting sound file codecs, or any of the messiness involved with old-school IVR installs. They'd also wish for changes to be painless, and immediate.

For those clients, I have *great* news.

I've created a bundled package for Cisco Meraki -- a cloud-hosted dashboard which is secure, infinitely transfigurable, and allows for easy provisioning.

So easy, in fact, that *I* -- a non-technical voice talent -- will take over the uploading, maintainance, and updating of the prompts, and take all of that worry out of the client's hands -- and allow them to look after their business.

Through an incredibly simple and easy-to-use Menu Planning interface:

....to a fail-safe and easy configurable auto-attendant setup:

....Cisco Meraki offers the ability to manage all the essentials, review call stats, configure alerts, set up conference rooms, manage a contacts directory, and set up Interactive Voice Response menus.

As a full-service voice contractor for Cisco, you'll be getting my recognizable "brand" of voicing -- heard on systems internationally -- giving your Cisco system a professional and clean sound -- and with me uploading your prompts directly to your dashboard, ready for same-day changes/updates/revisions, you're freed up to focus on business.

Contact me at [email protected] and I'll be happy to tell you more and arrange a demo!

Allison Smith is a professional telephone voice, heard on platforms for Bell Canada, Vonage, Cincinnati Bell, and Hawaiian Telcom, as well as the Asterisk Open Source PBX. Clients Include Toyota, 3M, NASA, Victoria's Secret, and Royal Caribbean, among others.