How to Choose an Enterprise Edition Remote Control Product for IT Operations and Maintenance? DeskIn: Secure and Simple!

With the continuous enhancement of enterprise digital transformation, the construction of IT infrastructure and the increase in the number of business systems have made enterprise business system maintenance complex and time-consuming. The continuous expansion of IT infrastructure and the increasing complexity of businesses have put greater pressure and risks on daily operations and maintenance work. Ensuring fast, accurate, and secure handling of challenging issues has become the primary challenge for enterprise operations and maintenance teams.

Using Remote Control to Enhance the Efficiency of Operations and Maintenance Teams

When an enterprise encounters technical failures, leading to computer malfunctions, system crashes, and device issues that ultimately cripple the business, the operations and maintenance team can opt for remote control software to initiate real-time remote support. This not only improves efficiency and timeliness but also reduces labor costs. Remote control offers advantages such as lightweight deployment, easy management, security compliance, stability, and reliability. It meets various operations and maintenance needs as well as resolves challenges for enterprises without affecting internal operations.

DeskIn Enterprise Edition is the Preferred Choice for Remote Control Software

DeskIn’s technical team has developed multiple remote control technologies for IT operations and maintenance. From the bottom-up, they have extensively adapted and optimized the encoders, using key technologies to drive smoother, stable, and clear real-time remote interactions. This has rapidly made DeskIn one of the most popular remote control software. Moreover, to achieve stable and lag-free remote connections, DeskIn has built a crucial OTT SD-WAN network and deployed over 200 data centers nationwide. When it comes to security, DeskIn has also made significant efforts.

5 key Elements Safeguard Enterprise Remote Control Security

Architecture Security (A): The software's overall structure is robust, with clear operational logic and a secure and reliable design that is difficult to breach.

Network Security (N): Ensuring confidentiality and protection during network transmission, as well as the ability to identify and block malicious access and attacks.

Process Security (P): Verification of the identity of remote access users and control of human-related risks, such as unauthorized operations and file transfers.

Administration Security (A): Controlling remote access to relevant devices and personnel from the perspective of company policies and procedural norms.

Data Security (D): Ensuring the protection of core digital assets, such as business data, code, models, algorithms, from theft, destruction, and malicious encryption or locking.

DeskIn Enterprise Edition is built around the ANPAD framework, with two main modules: device management and account management. It helps enterprises achieve secure, stable, and high-quality remote access, providing enterprise-level security assurance.

With device and account grouping management, remote permissions can be controlled in bulk. Through the DeskIn Enterprise Edition console, administrators can manage devices or accounts by grouping them, creating multi-level device lists to ensure information security during remote operations.

DeskIn Enterprise Edition also supports batch management of devices and unified permission configuration, allowing one-click modification of different device functionalities, ensuring security, and enabling enterprise managers to conveniently deploy remote devices.

Data Information Is Traceable.

1. Cloud Screen Recording Feature

Once enabled by the administrator, this feature allows synchronous recording of the entire remote control process. Administrators can access and view the screen recording information through the control console.

2. More Detailed File Transfer Records

Super administrators can view all file transfer records through the control console, including file names, transfer directions, and file sizes. Comprehensive tracking and recording provide effective traceability for data flow.

3. Watermark Protection

Watermark protection can be enabled for different connection types (device lists, SOS, device codes) with options for light or dark watermarks. This feature strengthens internal information management within the enterprise and prevents screen capture and leakage through photography.

Simple and Quick Deployment

With the batch deployment feature of DeskIn Enterprise Edition, an administrator can complete the installation and configuration of all workstations in just one hour. The deployment code of DeskIn Enterprise Edition can also carry device grouping information, eliminating the need for manual device grouping management by administrators. Workstations can be automatically associated with corresponding departments through the command line.

For employees, they only need to download the control terminal and log in to find their own workstation in the device list. After initiating the remote connection, the screen and operations are the same as on-site operations, without any configuration or setup required. They can seamlessly switch to remote work without any hassle.

Empowering Efficient Digital Operations

With DeskIn Enterprise Edition, enterprise operations teams can effectively improve operational efficiency, reduce incident response time, and quickly resolve issues without engineers needing to be physically present. This achievement leads to the ultimate goal of increasing efficiency and reducing costs. Currently, various industries are seeking industrial upgrades and in-depth optimization of service systems. By using DeskIn Enterprise Edition, more efficient and secure remote work can be facilitated for enterprises.