How to check your own Uber Rating!

How to check your own Uber Rating!

If you're an avid Uber passenger like me, you've probably become accustomed to the friendly service you generally receive and frequently dish out 5-star ratings.

But, have you ever wondered what the drivers actually rate you? We all know that a low passenger rating will stop the good Uber drivers from picking you up (that's the point of the app, right), but did you know that there is a really easy way to check your own rating within the app itself?

Thanks to the help of my colleague, Sherri Sibiski, she showed me how to find this myself. Here is how you do it:

STEP 1: Open the App and hit the Hamburger Icon in the top left hand corner to bring up the Menu and click on Help.


<--- I really need to update my photo.












STEP 2: Click on Account and Payment














STEP 3: Click on Account Settings and Ratings














STEP 4: Click on I'd like to know my rating














STEP 5: Click SUBMIT














STEP 6: Be happy, or disappointed...

I don't know if there is a special way to dispute your rating (I'm sure there is for special circumstances), but otherwise it's a good way to think about how you interact with your Uber drivers in the future.

Share this with your friends, family and colleagues and if you're willing, share your rating in the comments section below!

Thanks, Nish

p.s. I'm in no way affiliated with Uber, just a happy customer.

Andrew J Brown

Senior Private Banker at St George Private

8 年

I've heard about customer ratings & thought you weren't able to access them..thanks for the tip

Brendan Parsons

Strategic Design | Innovation Leader | Service, Product, System Designer.

8 年

As a part time uber driver I rate riders badly when they are inconsiderate of my time; A) setting a pick up location that is impossible to pull over at (when a perfect one is 15m away) and B) when they call an uber, see how far away I am, get notified when I arrive and still are not ready. I don't get paid to sit outside your house while you look for your shoes.

Mike MacLeod

Sales Leader | Growth Strategist | Driving Revenue, Customer Insights & CX Excellence

8 年

Thanks Nish!

Alice Naughton

Digital Account Executive - Nonprofit

8 年

4.86 not too bad, but a driver in August told me i was at 5 so I must have dropped! :(

Mine was 5.0 up until recently, and now I notice I'm down to 4.86. I wonder what happened (?)

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