How ChatGPT Will Impact Recruiting and Hiring (incl. 9 Example prompts)
Aylin Round
Founder @ArchJobs | ???? Content Writer | ??♀? Recruitment Strategist | ???♀? Uncovering Architectural Misinformation | ???? Architectural Career Coaching | ?? Insta: aylin.round
Recruitment is a crucial process for any organisation, as it involves identifying and hiring the right talent to meet business goals. However, the recruitment process can be time-consuming and resource-intensive, particularly when it comes to sourcing and screening candidates. This is where ChatGPT, a language model developed by?OpenAI , can help.
ChatGPT is an AI-powered language model that can assist with various tasks related to natural language processing. Its advanced capabilities can be leveraged to improve the recruitment process, by automating tasks and providing personalised support to candidates.
In this article, we will explore how ChatGPT can help with recruitment, including candidate sourcing, screening, engagement, and data management. We will also discuss the benefits of using ChatGPT for recruitment, such as time and cost savings, and improved candidate experience.
“ChatGPT is an artificial-intelligence (AI) chatbot developed by OpenAI and launched in November 2022 ”
Challenges of Recruitment and How ChatGPT Can Help
As a former recruiter, I understand firsthand the multitude of time-consuming tasks that come with the job. Looking back, I wish I had known how to make my life easier.
Writer's block was a regular occurrence, particularly on busy and chaotic days when my mind would go blank. I wasted precious time staring at my computer screen.
When starting in recruitment, you must become proficient in various areas, such as learning about the sector you're hiring for, understanding the language spoken by your clients and candidates, crafting enticing job adverts, and recognising an outstanding CV.
It's a demanding job that requires a great deal of effort, not to mention the need to establish your personal brand on LinkedIn. I can relate; I've been in your shoes.
How ChatGPT can help with recruitment?
Adopting new technology can be met with scepticism from some, while others are quick to embrace it.
However, whether you realise it or not, AI is already part of our daily lives. For example, if you use Grammarly, an online writing assistant, you are already utilising AI technology.
In the recruitment industry, ChatGPT can be an invaluable tool to streamline your workload and increase efficiency. By understanding how to use ChatGPT effectively, you can delegate mundane tasks to the AI, freeing up your time to focus on more critical aspects of your job.
Think of ChatGPT as your personal assistant, ready to assist with any task you may need help with. Whether you are experiencing Writer's Block, need to create multiple job adverts, or want to expand and interact with your LinkedIn network, ChatGPT can save you valuable time, allowing you to connect with potential candidates and guide them through the hiring process with ease.
Streamlining Recruitment Processes with ChatGPT
Both agency and internal recruiters are familiar with the extensive amount of manual work involved in the recruitment process.
From composing job adverts and reviewing applications to crafting emails to candidates, preparing interview questions, summarising a candidate's experience, generating social media content, and much more, the work is multifaceted and time-consuming.
However, this is merely the tip of the iceberg. ChatGPT has the potential to accomplish so much more than what we've mentioned thus far. It's essential to evaluate all the tasks you perform as a recruiter and consider how this tool can assist you in reducing your manual workload.
Recruiting entails more than simply speaking to clients and candidates over the phone all day long. With ChatGPT, you can optimise your time and energy, allowing you to be more productive and efficient.
By automating repetitive and routine tasks, you can concentrate on the more critical aspects of your job and improve your overall performance as a recruiter.
Use Cases for ChatGPT in Recruitment
We’ll go through each in turn and show how you can prompt ChatGPT to execute all of these tasks.
1. How can ChatGPT be used to write Job Descriptions?
If you've been given an outline by a hiring manager for a job description, ChatGPT can help you expand it with more detail. This will result in a more comprehensive and accurate job description that can attract the right candidates.
To use ChatGPT to write a job description, start with a prompt that outlines the key responsibilities and requirements for the role.
?? Example prompt:?“Write an example Job Description for a Junior Software Engineer at [Example Company].
(If there is a well-known company in a similar space to your client, or if your client is well-known, you can give a company name like “Google” in the above example to make the output more relevant and less generic).
Note:?ChatGPT can sometimes “hallucinate” information that you didn’t give.
While this can be useful for expanding the job description, it's important to review the output to ensure that all the information is accurate. To reduce the chances of hallucinations, you can add a prompt at the end that instructs ChatGPT not to add any extra information.
2. How to Use ChatGPT to Write Job Adverts
Using ChatGPT to write effective job adverts is a straightforward process. Once you have a well-defined job description, you can ask ChatGPT to convert it into a job advert.
However, it's important to keep in mind that a job description is different from a job advert. An advert is meant to attract and sell the opportunity to a job seeker, and should include details such as responsibilities, required skills and qualifications, salary and benefits, a brief overview of your company, and instructions on how to apply.
??Example Prompt:?“Write an engaging Job advert for this role. Make sure to avoid gender bias in your advert. Keep the Job advert under 500 words and use bullet points where possible.
Include the following sections:
About Us: [Include some information about the Company]
About the Role: [Include any job-specific job requirements]
Requirements: [Include which skills and qualifications are required]
Salary and Benefits: [Include salary and benefits info]
How to Apply: [Include contact information and outline the process]”
Note:?You can structure the job ad however you want - this is just a guideline to help you get started.
3. How to Use ChatGPT to Summarise a CV
Summarising a candidate's CV is easy with ChatGPT. This feature can be useful for creating a concise summary of a candidate's experience and skills, whether it's for your CRM or to include in an email to a client. To get started, simply provide ChatGPT with the candidate's CV and a prompt that specifies what details you want to be highlighted, such as key skills and projects they've worked on.
?? Example Prompt:?“I'll give you a CV, please summarise the candidates experience and highlight any specific skills and projects that could be relevant to (role you are recruiting for) [add some information about the role]. CV: [insert candidates CV]”
4. How to Use ChatGPT to Create Screening Questions
ChatGPT can be a valuable tool in helping to conduct initial interviews by creating screening questions based on a job description/advert. By tailoring questions to specific job requirements, you can quickly and efficiently assess a candidate's suitability.
To get started, simply provide ChatGPT with a job advertisement and ask for 10 screening questions. This will help to ensure that the questions are targeted and relevant to the position.
?? Example Prompt:?“Provide 10 screening questions based on the following job advertisement: [insert full job advert]”
Using ChatGPT in this way can save time and help you avoid asking generic questions, allowing you to focus on assessing a candidate's fit for the position.
5. How to Use ChatGPT to Provide Candidate Interview Feedback
ChatGPT can help you write empathetic emails to candidates, whether you want to give positive or negative interview feedback. Providing feedback is important for candidates to improve and shows your company in a positive light. With ChatGPT, you can save time and avoid overthinking what to say.
For?positive feedback, you can use to write an email from an internal recruiter's perspective, letting the candidate know that their interviewers were impressed with their experience and skills and that they would like to arrange a second interview. The email should be short and include a clear call to action to schedule the interview.
?? Example Prompt:?“Write the email from an internal recruiter's point of view.
I need to write a short email to [insert candidates name] who recently interviewed with us for a [insert position] role.
Let them know that the interviewers [insert interviewees names] really liked him/her, and they would like to arrange a 2nd stage interview.
The feedback we received was: project leading experience, excellent software skills and would fit in great with the existing team.
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End with a call to action: let me know when you're free for a quick call so we can schedule the 2nd interview.”
For?negative feedback, ChatGPT can help you write an empathetic email, thanking the candidate for attending the interview and wishing them all the best, even if they didn't make it to the next round. Be specific about the feedback you received and avoid generic language.
?? Example Prompt:?“Write the email from an internal recruiter's point of view.
I couldn't get hold of [insert candidate name] and I left him a Voicemail.
I need to tell him that he hasn’t made it to the next interview stage for the [insert role] role here at [insert company name].
The feedback I received was that his [list specific feedback i.e. software/experience wasn't as strong as we needed them to be].
Write an empathetic email, thank him for attending the interview and end the email wishing him all the best.”
6. How to Use ChatGPT for Identifying Keywords
If you're a recruiter searching for specific skill sets in your ATS system or want to highlight relevant keywords in your job advert, ChatGPT can help. By providing a job advert, ChatGPT can identify all relevant keywords to help you narrow down your search or make it easier for candidates to identify if they're a good fit.
??? Example Prompt:??“I will give you a job advert - please parse all relevant keywords [(Optional) that could be used for a boolean search on candidate’s CVs]. Only give me simple keywords (max 2-3 words).
Job Advert: “[insert job advert].”
7. How to Use ChatGPT to Improving Diversity and Inclusion
ChatGPT can help improve diversity and inclusion in the hiring process. By using it to identify and remove bias from job descriptions, ads, and screening criteria, you can ensure that your hiring process is more equitable and that you are attracting a wider range of candidates.
Additionally, it can suggest alternative phrasing and language that is more inclusive and welcoming to underrepresented groups.
?? Example Prompt:?"I have a job description that I need to make more inclusive and remove any potential bias. Help me rephrase it to appeal to a more diverse candidate pool. Here is the job description: [insert job description]."
8. How to Use ChatGPT to Assess Candidate Suitability
Using ChatGPT to identify if a candidate's CV matches a job advert can be a helpful tool in the early stages of the recruitment process. This can save you time and effort by quickly checking if a candidate meets the basic requirements of the job. However, it's important to note that this shouldn't be the only method used to assess a candidate's suitability for the role.
??? Example Prompt:?“I'll give you a job advert and a candidate's CV. Assess how well the candidate's experience and qualifications match the requirements of the job. Here is the CV: [insert CV] and here is the job advert: [insert job advert].”
Remember, ChatGPT can provide a starting point for your assessment, but it's important to also review the CV and job advert manually to ensure you are not overlooking any important details.
9. How to Use ChatGPT to Write Boolean Search Strings
Boolean search strings are a powerful tool for recruiters to find the right candidates. Whether you're searching in your CRM database or on a job board, a well-crafted search string can save you a lot of time and effort. ChatGPT can help you write effective boolean search strings based on the job requirements.
???? Example Prompt: “Write me a boolean search string. I am looking for an Architect in Manchester with Revit and Autocad skills.”?
You can make your search query as simple or complex as you want. You can even add specific city names within a certain radius to narrow down your search.
???? Example Prompt:?“Write me a boolean search string. I am looking for an Architect in Manchester with Revit and Autocad skills. Add specific city names within 20 miles.”
Reducing Bias and Improving Diversity in Recruitment with ChatGPT
ChatGPT can play a crucial role in improving diversity and inclusivity in recruitment by mitigating various forms of bias that can negatively impact the hiring process. Traditional recruitment methods often fall prey to unconscious, confirmation, and affinity biases, which can lead to unfairness and lack of diversity in the workforce.
It can reduce these biases by objectively assessing candidates based on their qualifications and skills, rather than subjective characteristics. It can provide recommendations based on objective criteria such as job requirements and industry standards, ensuring candidates are evaluated based on their experience.
Additionally, ChatGPT can expand the pool of potential candidates by identifying suitable candidates from underrepresented groups and communities, thereby increasing diversity in the applicant pool.
It can also promote diversity and inclusivity by analysing the language used in job descriptions and other recruitment materials, and providing feedback to ensure that the language is inclusive and appealing to a diverse range of candidates.
Ultimately, by leveraging the advanced capabilities of ChatGPT, organisations can create a more diverse and inclusive workforce that contributes to improved innovation and competitiveness.
Potential advantages and disadvantages of using ChatGPT for recruiting and hiring
Advantages ??
Disadvantages ??
Will ChatGPT take your job as a recruiter?
I believe that ChatGPT will not replace the role of recruiters. Building genuine relationships with clients and candidates requires effort and a human touch that cannot be replicated by AI.
When you engage with your clients and candidates, you get to understand their pain points, expectations, and motivations on a deeper level. Listening actively to their needs and concerns helps you to provide more personalised services and stand out from the competition.
However, ChatGPT will play a significant role in recruitment by handling time-consuming tasks and helping recruiters be more productive. Think of it as your own Personal Assistant, which can free up your time to focus on building relationships and providing quality services.
As AI and ChatGPT become more advanced, their capabilities will only increase, making recruitment processes more efficient and effective. Embracing these technological tools can help recruiters stay ahead of the competition and provide more value to their clients and candidates.
Final Words
In conclusion, ChatGPT is an incredible tool that can greatly enhance your recruitment and hiring process by saving you time and improving the quality and consistency of your communication with clients and candidates.
While it may seem daunting at first, taking the time to learn how to use ChatGPT and experimenting with different prompts can make a huge difference. I hope our prompts have shown you how easy it is to use ChatGPT.
It's important to remember that AI is not meant to replace human recruiters, but rather to enhance their existing skills and talents. By embracing this technology, you can stay ahead of your competitors and become more efficient in your work.
Always remember to check the output of ChatGPT and make any necessary adjustments to ensure the best possible results. So why not give it a try and see how it can benefit your recruitment process?