How Chatbots Could Impact the Travel Industry?
Chat bots will become more popular in the upcoming years, already Facebook started implementing bots within Messenger and it acts like personal virtual assistants. Communicating with an Artificial intelligence (AI) has never been this accessible before. Firstly, Facebook had launched the Messenger platform and after that Microsoft had joined the game with a bot platform for Skype.
Bots are small pieces of software with pre-programmed interactions allowing you to communicate with them in a simple way. Mainly Android app development companies in Kolkata are exploring new ways to serve all industries for more profits. As companies in every industry started to interact with their customers through chat bots, we can also see that chatbots are being used in the travel industry.
Anyway there are already some interesting bots available, the market is still in a very early stage with different use cases being formed. With technology advancement in future, app development companies in Kolkata are constantly finding new ways to make a convenient way for customer service system while simultaneously saving on outgoings. Whether you are planning to book your next flight, browsing a new pair of coaches or even simply looking through an eye-catching news feed, people may be noticing more and more Chat bots popping up to check if they need a hand.
Chat bots for casual travel planning
Mostly bots are used to provide you with a simple overview of flights and hotels available based on customer criteria and a booking option.
Chat bots may be the right path to provide hassle free travel experience for the traveller. A bot will be having both the travel data and destination content and it would become a perfect travel companion. A travel bot would provide information about a traveller’s journey step by step to its user.
On the journey date a bot would retrieve all the boarding information like, time of the flight, boarding time, check point, terminal number and even more information about the airport.
A good travel companion should be able to understand and deliver on the following demands:
- Where is the nearest business lounge?
- What is the boarding entry for the flight?
- What is the baggage allowance?
- How much time will it take to reach the airport?
A travel bot not only consists of travel information but it also gives information about accommodation. It should be helpful to the travellers who don’t know anything about the place like suggesting hotels, and most famous places to watch. Bots are really helpful in recommending each and every requirement with respect to your taste.
Well, after knowing about these chat bots, all industries are interested to start these bots for growing their business and as user prefers effortless ways. So, all industries must contact mobile application development companies in Kolkata for next generation mobile apps.
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