How can you speak with a single voice on different platforms to diverse audiences? 8 communications tips (plus a shameless Michael Keaton reference)
Michael MacLennan
Strategic Communications & Executive Leadership | Founder, Faur | Board member, ScotlandIS | Ex-Brunswick/Red Bull/BBC/Barclaycard/STV/The Herald
Balancing consistency and adaptability in communications across digital platforms involves knowing your audience, tailoring your tone, engaging, and maintaining authenticity.
Maintaining a consistent voice across various platforms is crucial for brands, influencers, and individuals aiming to establish an impressive online presence in today’s digital age.
How can you achieve this? In pondering this, I found myself thinking of the largely forgotten (and rightly derided) 90s romcom Multiplicity, in which Michael Keaton’s character gains the ability to duplicate himself.
Though the film is no classic –?to put it mildly – it does point to the problem of dividing yourself in a way that makes sense to different audiences and which, at the same time, does not leave you feeling like you are compromising your ‘true self’, whatever and whoever that may be.
The challenge lies in communicating effectively with diverse audiences across multiple platforms, each with its unique culture and expectations, especially at this time. It involves seamlessly combining consistency and multiplicity, however contradictory those concepts may seem at first glance appear to be.
Here are some simple and practical tips on how to speak with a single voice on different platforms to diverse audiences. (You will undoubtedly be glad I am not recommending any experimental cloning technology.)
Understand Your Core Message
Before delving into the nuances of each platform, it’s essential to understand your core message clearly. What are the fundamental values, themes, and goals you want to communicate? Keeping this core message at the heart of your communications ensures consistency, regardless of the platform or audience.
Know Your Audience
Each platform attracts a different demographic with varying preferences and behaviours. Tailoring your message to fit the platform while maintaining your core identity is critical. Who are you speaking to, and who do you wish to speak to? For instance, LinkedIn audiences might prefer professional and insightful content, whereas Instagram users are drawn to visual storytelling. Understanding these nuances allows you to adapt without losing your voice and to grow the type of audience(s) that you want to reach.
Adapt Your Tone, Not Your Voice
Your voice is your personality –?whether as an individual or a brand –?and this should remain consistent. However, the tone can change depending on the context and audience. For instance, while your X/Threads feed may be witty, concise, and engaging to cater to quick scrolling, your blog posts can be more detailed and informative, providing extra insights and depth to the topics you touch upon through your social media presence.
Tailoring The Right Format
Different platforms favour different types of content, as much as they can, at times converge. While your voice and message remain consistent, using platform-specific multimedia can help engage diverse audiences more effectively. Whether it’s a captivating image or short video on Instagram, a thought-provoking article on LinkedIn, or a brief, insightful quote post on X/Threads, adapting your content format without altering your message is a powerful strategy, and provides the audience with something tailored and unique wherever they find you.
Listen, Interact, and Engage
Engagement goes beyond posting content and deserves as much of your time, if not more. Responding to comments, participating in discussions, and acknowledging feedback will help build an audience and a meaningful community. Listening and speaking to your audience across platforms provides insights into their preferences, enabling you to refine your approach while staying true to your core message.
Responding to comments, participating in discussions, and acknowledging feedback will help in building not just an audience, but a meaningful community.
Remain Authentic
Ah, authenticity! Much as the word is overused, staying true to yourself is essential for resonating with audiences. While adapting your message for different platforms, ensure it reflects your true self or brand identity. Authenticity builds trust, and a trustworthy voice is consistent and reliable, no matter where it’s heard. This is important when taking your audience to different platforms, such as getting social media followers to sign up for your newsletter.
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A Consistent Visual Identity
Consistency in your visual identity can spark instant warm recognition and a positive response from your existing audience—a boon when competing with the large number of competing communications that we all encounter on a daily basis. Logos, colour schemes, and the overall aesthetic should be uniform across platforms. This visual consistency helps reinforce your brand’s voice, making it easily recognisable and a big plus for achieving your goals.
Regularly Review Your Strategy
Regularly reviewing your communications approach as platforms evolve and new ones emerge ensures your voice remains consistent yet adaptable. What worked a year ago might be less effective today. Stay informed and be ready to adjust while keeping your core message intact.
In conclusion
Much as in Multiplicity, speaking with a single voice on different platforms to diverse audiences is a balancing act of consistency, adaptability, and authenticity. You can effectively communicate across the digital landscape by understanding your audience, adjusting your tone, and maintaining your core message and visual identity. The goal is not to blend into the noise but to stand out by being uniquely you, wherever you are.
…one more thing
Executive & C-suite Digital Communications webinar: Elevating Your Personal Brand in 2024
Faur is hosting our first webinar, Executive & C-suite Digital Communications: Elevating Your Personal Brand in 2024, on Thursday, 25 April, 2024, from 11 to 11:45am (BST). In it, we will explore and provide advice on how digital communications can boost your personal brand as a senior leader in 2024.
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Many thanks for reading! If we can ask one additional thing,?please forward this to anyone who will appreciate some Faur Sight. Reaching new readers is always a pleasure.