How can you make sure your frontline isn’t quiet quitting?

There’s a workplace trend in town, which you may have heard about. It’s called quiet quitting.?

Just so we’re clear, quiet quitting doesn’t actually involve quitting. Instead, it’s when your workforce refuses to go above and beyond if:?

1. They’re not getting paid what they feel is a fair wage for their time and effort.??
2. And more importantly, they’re not feeling valued at work.??

At WorkJam, we’ve seen this long before there was a kitschy name for it. It’s a sense of disengagement that frontline employees have been experiencing for a long time and it’s the reason we exist in the first place:?

Our mission is to revolutionize the way HQs connect with their frontline to create happy, engaged employees.??

Let’s face it. Happy, engaged employees usually don’t quit. Quietly or otherwise. ?

So how do you address quiet quitting at your organization? ?

Well, you can start by talking to them AND listening to them.?

Engaging your frontline is one of the biggest challenges for enterprise organizations whose hundreds or thousands of deskless employees are spread across different shifts or locations. Posting notes on a bulletin or clipboard doesn’t cut it anymore, so the key is to cut through the noise and find a way to implement two-way communication without relying on a dust-covered computer that’s tucked away in a back office somewhere with one email address that everyone shares. ?

That’s where a digital frontline workplace comes in. While it helps you orchestrate your workplace through tasks, training, and schedule management, where a digital frontline workplace really excels is in communicating with your employees. (Notice our use of the word “with” rather than “to”.)?

We all appreciate recognition, so telling your frontline publicly or privately that they’re doing a great job goes a long way in building strong relationships with your workforce. ?

This goes double when providing them with a way to respond or ask questions and contribute to the conversation in ways they’ve never been able to before. This gets their buy-in and gives them the sense of value they’re looking for. ?

It seems like such a small thing, but it’s one of the most overlooked aspects of frontline management and makes an enormous difference for organizations that do it right.??

Integrate a digital frontline workplace like WorkJam and it won’t take long for you to see how this all-in-one app that streamlines communication, scheduling, training, and task management helps your frontline feel engaged and valued without the need for quiet quitting.?

#WorkJam #JoinTheRevolution #WorkJamYourFrontline