How can we help your business?

We help by giving YOU the tools to grow your business in our training packages.

A statement like: “Oh, you’re the lady that can get me more sales!” might seem fantastic; yet, it’s not a true reflection of what we do…

Hearing “oh, you’re the lady that can help ME get more sales!” is more accurate.

We train you and your team on how to get new customers & build upon this relationship. Use the phone to speak to them and make a real connection.

In a timeline, a telemarketer sits after the strategy plan and before the sale closed. That means it’s not a fit for everyone. Some sales are a very quick decision and our role is to nurture the longer life relationships.

Our clients close the sales lined up for them because it’s their business. They have the ability to meet customer’s needs. Similarly to us, we know the trigger points and recognise when the opportunity arises however we help get that conversation started.

Our key responsibilities are to help you find the decision maker and begin engagement. We qualify where they are on their journey and position a return to task when the timing is right.

In our training, we are able to help you identify who the right person for you to speak to is.

We have also written a blog on this here - "How to use open questioning to speak to the right people".

Our aim is to help you to make this a new habit for your business so that it becomes natural. By providing you with confidence, insight tips and a starting push you will have everything you need after our training!

We have options for how you can complete this training in your own time. Refer to this handbook when you are ready.

Buy our Training Handbook “Making Conversations Count: How to sell over the phone”.

It is available to buy on paperback or kindle. Read at your own pace and use the sessions built in to make a start.

You have access to a Facebook group for support, and can use the book to refer to at any point.

If you prefer a more personal approach, we offer training to suit.

We have both individual training, and team training sessions (via Zoom).

The training explores the fundamentals of your business to provide you with expert knowledge. For each session we tailor the content specific to your company. Accountability calls are built in for added value and should you find you need to dig deeper with ongoing support, we can facilitate a bespoke programme to get you the results you desire.

If you need to know more, book in a call with us!

Wendy Harris – Trainer

Do you have a passion for business? Are you struggling to connect with your customers?

If so, it’s time to start making your conversations count!

Wendy Harris shares her ultimate resources on how to build relationships with your customers. Be trusted and transfer these skills into profits.

Making Conversations Count is a training programme aimed at business owners and managers. It gets right to the heart of how you can connect with your clientele.

Building long-lasting profitable relationships for your business.

Wendy’s advice spans from relationship management, making customer calls to implementing changes. Using her experience, she brings you the most comprehensive training on the market.

Packed full of interactive exercises, there’s no better way to learn. So, STOP making excuses, and START making your conversations count!

Buy the book here.

Book on to training here.