How Can We Avoid Common Mistakes in Creating User Experiences?

How Can We Avoid Common Mistakes in Creating User Experiences?

User experience (UX) is the way a person feels when interacting with a product, service, or website. It can affect their satisfaction, loyalty, and trust in a brand. Therefore, creating a positive and engaging user experience is crucial for any business that wants to attract and retain customers. However, many businesses make common mistakes that can ruin their user experience and drive away potential customers. In this article, we will explore some of these mistakes and how to avoid them. We will also provide some examples of good and bad UX practices from real websites. By the end of this article, you will have a better understanding of how to create a user experience that delights your customers and helps you achieve your business goals.

Mistake 1 : copying from competitors

A third common mistake in creating user experience is copying from competitors. This means that designers or developers imitate the user interface, content, or functionality of other products in the same market, without considering their own unique value proposition, user needs, or brand identity. This can lead to a user experience that is unoriginal, irrelevant, or inferior to the competitors. Also it can actually have a number of negative consequences :


First, copying from competitors can make your user experience feel unoriginal and uninspired. Users are more likely to be engaged and satisfied with a user experience that feels unique and tailored to their needs.

Second, copying from competitors can lead to legal problems. If you copy a competitor’s user experience too closely, you may be infringing on their copyright.

& Finally, copying from competitors can actually hurt your business. If you don’t offer anything unique or different, users may have no reason to choose your product or service over your competitors.

To avoid this mistake, it is important to conduct a competitive analysis and benchmarking as a UX designer, but not to blindly follow what others are doing. A competitive analysis can help identify the strengths and weaknesses of the competitors, as well as the gaps and opportunities in the market. Benchmarking can help measure and compare the performance and quality of the competitors’ products against industry standards and best practices. However, these activities should not be used to copy or mimic the competitors, but rather to inspire and inform the design process.

Some of the best practices for creating a unique and relevant user experience are :

  • Defining and communicating a clear value proposition?that sets the product apart from the competitors and appeals to the target users
  • Conducting user research?and testing to understand the user’s needs, expectations, behaviors, and preferences, and to validate design decisions
  • Creating a distinctive brand identity?that reflects the product’s personality, values, and message
  • Designing a user interface?that is consistent, intuitive, and engaging
  • Creating content that is original, informative, and persuasive
  • Developing features and functions?that are useful, usable, and desirable
  • Implementing a strategy?that aligns with the business goals and user needs

Creating a positive and engaging user experience is crucial for any business that wants to attract and retain customers. However, many businesses make common mistakes that can ruin their user experience and drive away potential customers.

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Rachel Malka

Software Engineer at Keyriders

1 年

Valuable quantitative research to keep front and center. I have it here on replay during the design process. 88% indicates a path to total company failure. It goes without saying that getting it right the first time is crucial. We know we will make good decisions because we're backed by data! Thanks for sharing!

Bob-Daawid Nwobodo

Flutter developer | Product Designer. Every time you figure out some way of providing tools and services that empower other people to deploy their creativity, you're really onto something!

1 年

I just finished reviewing your article and learned that NOT UNDERSTANDING YOUR USERS, NOT KNOWING YOUR USERS, AND NOT FOLLOWING A GOOD INFORMATION ARCHITECTURE are mistakes?that could give the users a bad experience and the product did not meet their needs. These things are really important to create a successful product. Thanks a lot for sharing this.

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