How can Universities strategically do more with less in today's revenue-constrained higher education environment? ????
Digital Design Partners (DDP)
Partnering to create great service and digital experiences.
Highly insightful article by Adam Gray (NousCubane) on how Universities can achieve and sustain service improvement in this fiscally challenging environment while sustainably managing spend. The research shows that Universities that achieve ‘sticky’ transformation and long-lasting improvements approach change by first understanding their people and processes, then work to standardise and streamline to reduce administrative effort.
At DDP, we bring deep knowledge and hands-on experience in helping universities rapidly understand their people and processes, laying the foundations for strategic service redesign and digital transformation. We offer proven, value-for-money design and delivery services through:
? Service discovery to rapidly understand your existing people and processes, reducing business risk and identifying where you need to transform from (A). ??
? Service design to radically re-design your service offerings to maximise customer/staff experience, organisational agility and cost savings, defining where you want to transform to (B). ???
? Change support that drives your transformation journey from A to B, successfully supporting and empowering your people through rapid implementation. ????
With decades of experience successfully supporting higher education institutions transform the way that they operate, Team DDP is who you should trust to get the job done, with you (not to you), in a way that doesn’t break the bank or your people.
? Save time and money
? Empower your people and culture
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? Standardise, simplify and automate work practices
? Radically enhance staff and student experience
? Implement change that sticks
Reach out for a no-cost consultation about how we can work together to make your future brighter. ?? Contact us at [email protected]
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