Each business owner dreams of a better and faster way to optimize key business processes, get their employees serve customers more effectively, close deals faster and make the interaction cycle more convenient for everyone in the business ecosystem. And this is all feasible if you start looking towards the implementation of Salesforce Experience Cloud (former Community Cloud).
Let’s see how you can benefit from implementing Salesforce Experience Cloud to your business:
- Building out multiple web portals within your Salesforce instance. By doing this, you can easily connect your sales department with customers, establish long-term communication with clients, improve interaction between customers and partners, and ensure active engagement.?
- Flexibility and adaptability. You can create custom, multifunctional and multipurpose websites based on your Salesforce organization for meeting different purposes. The platform enables you to develop a configurable, flexible and handy portal allowing you to meet set targets in generating new leads, optimizing workflows and helping customers find necessary information and assist each other in real time.
- Variety of functions. Once you decide to implement Salesforce Experience Cloud, you can forget about using many other tools. As the website is developed based on the Salesforce, you can integrate any other third-party applications you use right now besides Salesforce. It's convenient to be able to have everything you need readily accessible in one place, isn't it?
- Increased productivity. Salesforce Data Center provides statistics which states that employees having access to communities get necessary information 43% faster unlike those who do not. This is quite an important indicator for assessing productivity and high performance.?
- High-level security. Everything you need to know is that Salesforce adheres to high-level security policy at every layer of the platform. Salesforce Experience Cloud is built on the trusted Salesforce1 platform and provides complete security from authentication to data access.?
Salesforce Experience Cloud is a power at any perspective, it is all about progress. It has other numerous helpful features such as mobile friendliness, Appexchange enhancements, personalization, data sharing, community management, analytics, portal themes and layouts, a variety of key components, and also custom components allowing you to create your own components using Aura and LWC. And this is not even the limit!?
If you have been thinking about Salesforce Experience Cloud implementation for a long time and want to get a quality service, do not hesitate to contact us - our Salesforce professionals will help you (self-promotion is always good)!
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2 年Nice article, very helpful! ??