How can PSA help your business today?

Professional services automation (PSA) is a process where routine tasks and procedures in the professional services industry are automated through a software application or an IT system. Professional services automation involves the creation, termination and management of a set of processes. PSA is typically used by project managers, consultants and other service-oriented professionals/businesses.?

Professional services automation enables professional workers to manage and execute most tasks associated with their jobs. PSA software is designed for a services industry that relies on the management of knowledge and information in order to provide services to clients or other businesses. Some industries that benefit from the implementation of professional services automation software include: management consultancy, marketing services, architecture, computer software services, engineering, accountancy, and advertising.

The professional services industry is growing rapidly, and with this growth comes the need for a PSA solution to help automate the overwhelming workload. According to researchandmarkets.com "The Global Professional Service Automation (PSA) Market is poised to grow at a CAGR of around 10% over the next decade to reach approximately $17.33 billion by 2025".?

What is the main business value of PSA?

Money Saving - this is the most tangible and direct consequence of implementing a modern PSA solution.?

Eliminating revenue leakage - a good PSA tool will ensure you bill everything you should. This prevents the possibility of doing work for free or overcharging a client.?

Efficiency - PSA enables you to optimize the delivery of the business and ensure you don’t miss any opportunities, slightly harder and less tangible, but very real, nevertheless.?

The combination of these three values should both reduce your costs and increase your revenue while allowing you to become more efficient and streamline processes along the way.?

?PSA software has many more benefits, and ultimately it is concerned with helping businesses achieve immediate results by streamlining, integrating and automating processes. PSA software can improve project and resource management, accuracy of invoices and time-keeping as well as revenue recognition, overall performance and profitability.?

With real-time actionable insights, PSA software can reduce errors and save you time by performing many administrative functions automatically. It can also be used to improve and elevate customer relationships, leading to return clients and higher levels of communication.?

Core modules to look for in PSA Software

Time & Expense Tracking – You will gain the ability to see the time and expenses associated with any project. Track time across teams, projects and individual employees for real-time profitability and resource allocation insight.?

Resource Allocation – With PSA software, you have a central dashboard with a view of your entire organization’s resources, you can better plan for and bid on future projects, make staffing decisions on current tasks, and ensure that everything is done on-time and within budget.

Billing & Invoicing – Integrated time tracking and invoicing. You can now create automated invoices within one solution and connect with multiple accounting solutions like Quickbooks and more!?

Project Management – PSA software provides real-time access to project statuses to keep you in the loop and eliminate the exhausting task of chasing down update after update from team members.

CRM – You can track and manage the entire sales pipeline and customer relationship, analyze sales performance across the organization and keep everything needed for a single client account on a single unified solution.

About CrossConcept Continuum??

CrossConcept is a multi-award winning Canadian based leader in professional services automation (PSA). CrossConcept was founded in 2010 by partners system engineers, who have been developing and implementing PSA software for leading Professional Services Automation software vendors since the segment emerged in the 1990s. CrossConcept has several decades of combined experience helping service organizations automate processes.

To book a free 15-minute consultation, email: [email protected]

See a Demo: Top psa software | Crossconcept (continuumpsa.io)